First Direct Expedia switch gift. Not on my list of options

jrcp1908

Hi all,

I switched to First Direct in December, when they were still offering their switch gift incentive, rather than the new cash offer. One of them was £150 Expedia vouchers.

Now I'm trying to claim, the option for Expedia isn't there. Just the courses and the tech but I don't really want any of those . Per the Ts&Cs it looks like I should still be eligible.

Anyone know if these were taken away? As the switch incentive has changed to cash, the site doesn't have the available options anymore to check against. I contacted the site dealing with the gifts but still no response.

Do I have to go to a different site or do something specific to claim? Or should I just choose a tech option and sell it?

Thanks in advance

[Deleted User]

What did First Direct say when you called them?

jrcp1908

I contacted TLC by email, the site dealing with the the gift process so haven't spoken to FD directly. No response yet

agrinnall

See this thread, which covers the same issue.


https://forums.moneysavingexpert.com/discussion/5947571/please-could-a-mod-delete

[Deleted User]

I think the gifts are subject to availability and can be pulled at any time

Blondetotty

I selected the Expedia option, got my voucher and had to click through the first direct link to Expedia. Trying to book a week away and on comparing it to the "normal" Expedia prices, the voucher turned out to be worth £30! Tried looking at alternative holidays and the best I could get was it being worth £62 on a weekend in Germany. Wrote to First Direct to complain and they have said that the First Direct links and vouchers no longer exist so she credited me with £150 cash instead. Result. Eventually!