Has anyone delt with noisy neighbours and resolved the issue?

Sharon87

I've dealt with noisy upstairs neighbours before. I was lucky in the fact we had the same landlady. They were students and had parties till 4am on weekdays frequently. I complained many times and now they no longer live there. Not sure whether it was the landlady's decision or the student's decision.

If you complain to the council they will send a letter to the address (our neighbour did this to me once, despite us not actually making noise - she was complaining of a cello being played loudly! I never heard anything like that! She was nearly deaf and very old was probably hearing things). I even had the police round once after a noise complaint - which was funny as no one was in and I got in just as the police arrived.

So the council and police do something, whether it resolves it or not is another issue!

Puflet

I had some downstairs neighbours (a mother and daughter) who were very noisy - mainly playing music very loudly at all hours, but a lot of shouting, too. I tried asking them nicely to keep the noise down, but that didn't work. I contacted the local council, who wrote a letter to them, and then the mother came upstairs and threatened to beat me up; I told her I'd make a note of it.

I moved from that flat into another one locally, and my former landlady - who was trying to rent it out at the time - put in another complaint to the council. To be honest, that was just the final straw as so many people had complained about them. They were evicted soon after that.

It's important to keep a diary of times and nature of the nuisance, and it's more effective if many people complain. Apparently most people stop once they've received the letter from the council. The police wouldn't be getting involved unless there were more criminal activities taking place.

Leothecat

Why on earth would you make the complaint on their behalf? Why don’t they complain themselves? This makes no sense to me.

charlotte1994

Thanks for all the advice! I'll keep a diary as several mentioned, it's a good idea and I'll make sure that the other neighbours do too! I do that, see if a letter does any good, if not then we'll ring the council

Comms69

lisyloo wrote: »

I've had the "noise people" round and 2 out of 3 times they declared the noise a statutory nuisance (in this case smoke alarms with flat batteries beeping every 40 seconds night and day).


The third time I didn't agree with the man they sent round (gender mentioned as it's relevant). I'm a woman so have more sensitive hearing when sleeping as I have the inate instinct to listen for a crying baby when sleeping.


Anyway they got things sorted.
They have the ability to serve a notice and break in.
In both cases this got things the managing agent to get things resolved without having to break in.


In both cases people were away when their back up batteries went flat.

I'm sorry but no they do not have the ability to break-in.


That is a very foolish thing to suggest.

lisyloo

Comms69 wrote: »

I'm sorry but no they do not have the ability to break-in.


That is a very foolish thing to suggest.

They told me it's called a statutory notice and they can serve an abatement notice (which they did on the first occasion).
If that is ignored then they can get a warrant from a JP to get a locksmith out to enter the premises to turn the alarm off.


Here's some text from this site


https://www.rochford.gov.uk/sites/default/files/NoiseNuisanceBooklet_0.pdf



Noise from security alarms
We have procedures in place with the police, magistrates’ courts, locksmiths and alarm specialists to
allow us to enter premises and vehicles to silence alarms. However, if we have given the person
responsible for the alarm a notice for causing a statutory noise nuisance, we generally need to give
them at least an hour’s notice before we can arrange this action. This notice period may be extended if we need to get a warrant to enter premises



Can you explain why you think this is foolish to believe when there is evidence for what I have been told 3 times by public sector employees?

Comms69

lisyloo wrote: »

Well they told me they can serve legal notice (which they did in one case).
Then if there is no response within the specified timeframe they get the relevant warrant (pretty sure they said warrant from a JP) and get a lock smith out and enter the property.
Its called a statutory nuisance.


I have no reason to think these public sector employees were lying.


Apologies if "break-in" isn't the correct terminology.


I was told the same on the three occassions.


Explanation?

I agree with the in-depth explanation.


The term "break-in" does come across wrong though I think. Like the employee would be getting a crowbar out of their boot.


I must say I wouldn't consider an entry based upon a legally issued warrant as a break-in.

Comms69

lisyloo wrote: »

https://www.rochford.gov.uk/sites/default/files/NoiseNuisanceBooklet_0.pdf



Noise from security alarms
We have procedures in place with the police, magistrates’ courts, locksmiths and alarm specialists to
allow us to enter premises and vehicles to silence alarms. However, if we have given the person
responsible for the alarm a notice for causing a statutory noise nuisance, we generally need to give
them at least an hour’s notice before we can arrange this action. This notice period may be extended if we need to get a warrant to enter premises



Can you explain why you think this is foolish to believe when there is evidence for what I have been told 3 times by public sector employees?

I cant comment on the procedures that the council have. But I will say that magistrates are not beholden to them. Magistrates are, and must always be, an impartial mechanism.


Therefore I don't think that statement means what they are suggesting it does.

pinklady21

"Has anyone delt with noisy neighbours and resolved the issue?"

Yes. After having exhausted all legal and Council possibilities for resolution, I moved to somewhere quieter without an anti-social numptie living in the flat upstairs.

lisyloo

Comms69 wrote: »

I agree with the in-depth explanation.


The term "break-in" does come across wrong though I think. Like the employee would be getting a crowbar out of their boot.


I must say I wouldn't consider an entry based upon a legally issued warrant as a break-in.

Ok, I would still call a locksmith circumventing the normal key/lock process as a break-in albeit a legally sanctioned one.
Some kind of damage will be done in the process albeit professionally and legally.
But thanks for the explanation.