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Advice - Ill treatment Qatar Airways

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Comments

  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    Qatar Airways gave the lack of food for us on the plane as the reason why they didn't let us get onto our connecting flight.
    First they stated it was that our luggage wouldn't make it, so that was the reason. So we said they can send it on. Then came the food excuse. So we had to wait nine hours for the next flight.
    Shambles of an airline.
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    EveryWhere wrote: »
    Qatar Airways gave the lack of food for us on the plane as the reason why they didn't let us get onto our connecting flight.
    First they stated it was that our luggage wouldn't make it, so that was the reason. So we said they can send it on. Then came the food excuse. So we had to wait nine hours for the next flight.
    Shambles of an airline.


    That is important: it means that the delay was not because of your choice of flight but their decision. So your claim for delay compensation ought to be successful.


    You do need to make this point very clear.
  • Nick_C
    Nick_C Posts: 7,675 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    But OP also says they were offered a flight with Garuda which they refused. Surely that is key.
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