Indigo ITAL appeal

The_Deep

Which one? Apparently there are 347 to choose from.

twhitehousescat

try double clicking on one , i gave an example above

Itsascam

Received following email first thing monday morning from SABA UK (as replacement for INDIGO UK but email address came from <anila.abid@group-indigo.com> - so still actually Indigo then!):


Good morning XXXXXXXX,



This email is to confirm your appeal is currently on hold with Indigo as you have submitted a secondary appeal through ITAL.



I would like to apologise for the correspondence received by ZZPS in the meantime, they have also been advised of this and will not be contacting you further unless required.



If you have any further queries please call our customer service team on 0330 123 5247 or email customersupport.uk@group-indigo.com



Kind Regards,



Anila Abid

Customer Service Administrator

– – – – – – –

Indigo UK is now Saba UK.

Umkomaas

I would like to apologise for the correspondence received by ZZPS

So what correspondence has been received by ZZPS which needs an apology?

Sloppy attention to detail and sentence construction in a formal communication.

twhitehousescat

Itsascam wrote: »

Received following email first thing monday morning from SABA UK (as replacement for INDIGO UK but email address came from <anila.abid@group-indigo.com> - so still actually Indigo then!):


Good morning XXXXXXXX,



This email is to confirm your appeal is currently on hold with Indigo as you have submitted a secondary appeal through ITAL.



I would like to apologise for the correspondence received by ZZPS in the meantime, they have also been advised of this and will not be contacting you further unless required.



If you have any further queries please call our customer service team on 0330 123 5247 or email customersupport.uk@group-indigo.com



Kind Regards,





Anila Abid

Customer Service Administrator

– – – – – – –

Indigo UK is now Saba UK.

no its bloody not , you have appealed to indigo , they declined and gave you a ITAL code

how the hell** can your appeal be on hold with them , the indigo appeal is finished , dead and buried



** unless saba are pulling strings at ital

beamerguy

twhitehousescat ... tell me, you are the expert on such things as Ital

Is this to be another scam to try and circumvent the new government code of practice.

twhitehousescat

now what do you think?

parking tickets are now penalty notices , appeal is vy a company whos only employer is ,,,,,,,,,,,,,,,

makes wright hastle look like St peter , hell it even makes the ipc look presentable

we do not know the new government code of practice , however by watching/reading this ,is to do with PARKING tickets , not penalty notices

beamerguy

twhitehousescat wrote: »

now what do you think?

parking tickets are now penalty notices , appeal is vy a company whos only employer is ,,,,,,,,,,,,,,,

makes wright hastle look like St peter , hell it even makes the ipc look presentable

we do not know the new government code of practice , however by watching/reading this ,is to do with PARKING tickets , not penalty notices

So a scam then.....

twhitehousescat

now , would I smear a BPA company

BT68

Hi all, this would appear to be the (currently) definitive thread regarding Indigo/railway parking/byelaws/ITAL etc so I thought I would just let you know I also received a Penalty Notice from "PCN Admin Centre" (trading name of ZZPS) so not even from Indigo themselves(!). I have quite a few previously successful Indigo/POPLA appeals under my belt, so I recently lodged an appeal with ITAL/ASParking with the following:

I am appealing as the Keeper. Neither the driver nor the owner of the vehicle are identified.

1. The Penalty Notice is headed "NOTICE TO OWNER". The owner is not identified. Only the owner can be liable for a breach of Byelaw 14. Having been sent to me as the Keeper and not the (unidentified) owner, this appeal, by me as the Keeper, should be upheld and the PCN cancelled.

2. The penalty notice states "an offence has been committed". Excuse me, but only a court can decide that. This assertion is deliberately designed to mislead, intimidate, and is shocking. I will be complaining to Transport Focus, the train operator and my MP.

3. No standing or authority to neither pursue charges or form contracts with drivers. Indigo have no legal status to enforce this penalty because there is no assignment of rights to pursue PCNs in the courts in their own name nor standing to form contracts with drivers themselves. They do not own this car park and appear (at best) to have a bare license to put signs up and 'ticket' vehicles on site, merely acting as agents for the Train Operator. No evidence has been supplied lawfully showing that they are entitled or assigned any title/rights to demand money from me.

Indigo are required to provide a full copy of the contemporaneous, signed & dated (unredacted) contract with the landowner. Any contract is not compliant with the requirements set out in the BPA Code of Practice and does not allow them to charge and issue proceedings for this sum for this alleged contravention in this car park. In order to refute this, it will not be sufficient for the Operator merely to supply a site agreement or witness statement, as these do not show sufficient detail (such as the restrictions, charges and revenue sharing arrangements agreed with any landholder). In order to comply with paragraph 7 of the BPA Code of Practice, a non-landowner private parking company must have a specifically-worded contract with the landowner otherwise there is no authority.

4. The amount being demanded is excessive. £100 for what would be an approx £8 ticket. This is a scam.

5. After having received Indigo's rejection of my initial appeal on [deleted] and during the 28 day period as advised in Indigo's rejection notice, I have started receiving intimidation notices from a company ZZPS. Instructing companies to start intimidating innocent members of the public, especially while appeals processes are still being worked through CANNOT be in compliance with the BPA code. I will include this in my complaint to Transport Focus, the train operator and my MP.

I request that my appeal is upheld and that ITAL inform Indigo accordingly that their speculative invoice must be cancelled.

Will let you all know how it goes. Of course, I am also aware of the 6 month timer. Cheers