QDR solicitors letter for PCN

AnduPetrea

Hi all, I've been looking through the forum for a while now, but I've had some trouble finding the right way to go with this. Back in September 2018 i received a PCN from Elite Management (Midlands) for overstaying in their car park. I appealed through their website asking for proof of it, since I didn't know I actually did. The rules stated that the payment would still be 60£ while I appealed. Then, after a while, without any reply from them, I got another letter stating I need to pay the full amount. I emailed them, and they said the proof is on the website, which at the moment, it was, but before that, I could't see the option to see the photos. I've now received a letter from QDR Solicitors stating the below:
"We have been instructed by ZZPS Limited who are acting on behalf of Elite Management in connection with the recovery of the debt, which has been incurred following the failure to repay the Parking Charge Notice, and we require you to make the payment in full within the 14 days.
Failure to make a payment in full or contact us to discuss repayment of this debt may result in us recommending to our client that we pass this matter over to our Litigation Department. This may mean they will look to obtain a County Court Judgement ."
The full payment now means £182 which is too much! I would have been happy to pay the £60, but I just wanted to see the proof which wasn't available for me at the time. Apparently I overstayed 17 minutes.
Could you please advise what can I do in this situation? I read most of the posts on here a few times, but can't really understand which would be my next step.
Thank you!

KeithP

You have received a letter from a debt collector.

ZZPS are debt collectors and cannot instruct anyone to recover a debt.

QDR in this case seem to be stretching the truth a little.
Anyway, by stating "may result in us recommending to our client that we pass this matter over to our Litigation Department", they are clearly only acting as a debt collector too.

Post #4 of the NEWBIES FAQ sticky thread offers comprehensive guidance on how to deal with debt collector's letters, but to summarise that post - ignore them.

beamerguy

QDR saying they are taking instructions from ZZPS ????

WHOOPS .... lie number one by QDR.
The fake debt is owned by Elite and NOT ZZPS

Lie number two from QDR is the amount they say you owe
£182 will not be allowed by a court.
QDR are trying to extort money from you, call it fraud.

Lie number three by QDR. They cannot seek a CCJ unless they win in court.
Even then if you paid withon 28 days then NO CCJ

You can see why QDR are known as back street type legals

The history of QDR is that of a back street type legal wholly owned
by Wright Hassall Solicitors.
Wright Hassall have been disgraced in the parking scam and even told by a judge that their methods are very poor.

Therefore, you ignore ZZPS and until QDR act within the law, you ignore

THE LAW (PaP)
THEY MUST SEND YOU A "LETTER BEFORE CLAIM
Not a threat letter as you have received

The LBC must give you 100% proof of their claim, that includes pictures and their costs. Then the letter must state that you have 30 days to respond so can can respond and rebut

IS THIS WHAT YOU HAVE ??? it will contain many pages including forms to complete which you don't do

In the meantime read the following and especially the section headed ...MISLEADING AND AGGRESSIVE COMMERCIAL PRACTICES
https://forums.moneysavingexpert.com/discussion/comment/74439905#Comment_74439905

Threatening you with a CCJ before it has gone to court is misleading and designed to scare you

You can complain about the methods of QDR to the SRA
https://www.sra.org.uk/consumers/problems.page

You can also complain to your local Trading Standards

The_Deep

Lie number two from QDR is the amount they say you owe
£182 will not be allowed by a court.
QDR are trying to extort money from you, call it fraud.

Indeed they are and they are solicitors too. Please raise this matter with their regulatory body, the SRA, soliciors should not go around defrauding people.

http://www.sra.org.uk/home/home.page

Complain also to your MP

It is the will of Parliament that these scammers be put out of business.

Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.

dyfan_r

I have received a letter today, similar to your initial QDR letter, citing 'may result in us recommending to our client that we pass this matter to our Litigation Dept. This may mean they will look to obtain a CCJ.'

What was the result in the end AnduPetrea? Continue to ignore, respond, or pay?!

KeithP

dyfan_r wrote: »

What was the result in the end AnduPetrea? Continue to ignore, respond, or pay?!

AnduPetrea only ever made the one post on MSE. You may not get a response.

If you want help with your issue, perhaps start your own thread for bespoke guidance.