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Upgrading to Window 10
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The 'Upgrade' to windows 10 pretty much killed off my laptop, no driver support from Dell causes graphics issues and touchpad problems. If i could have reverted to Win7 i would still be using it now. I would advise to research if your model has any of these issues.
My work laptop is Windows 10 and after all the new junk has been disabled, its basically the same as Windows 10 for the average user. They have tried hard to make everything more simple in the GUI but the reality (in my experience) is that it is so inconsistent that there is no benefit to the average user
You can revert to Windows 7. What makes you think that you cannot??
Post the Express Code or Service Tag of the DELL....by PM if you prefer.
https://www.dell.com/support/home/th/en/thbsdt10
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