Partner Keeps Being Rejected With Good Score

Teapots

Hello!
Me and my partner are having a bit of an issue with my partner's credit score. He's in the 'Good' area, but despite this, student accounts he's applied to keep rejecting him based on information Experian are giving them. We've checked and contacted Experian, the first time he was rejected we thought it was because he hadn't been put on the electoral roll at our new place yet, but we sorted that and he's been now rejected again with a different bank. Experian are still saying he isn't on the electoral roll which we've contacted them about and are waiting to hear back, but that's the only negative he has.

I'm just wondering if anyone has had any similar issues, or if anyone has any advice? Is Experian showing he isn't on the electoral roll enough for two banks to reject him, or is something else going on here that we should look into? Thanks!

System

Ignore the score, its a made up number. The contents of the files are what counts and being on the electoral roll is pretty much essential in this country, it is almost seen as proof of your existence.

Does your partner actually qualify for student accounts? They typically can only be opened by people going to university, not college.

Pixie5740

Teapots wrote: »

Hello!
Me and my partner are having a bit of an issue with my partner's credit score. He's in the 'Good' area, but despite this, student accounts he's applied to keep rejecting him based on information Experian are giving them. We've checked and contacted Experian, the first time he was rejected we thought it was because he hadn't been put on the electoral roll at our new place yet, but we sorted that and he's been now rejected again with a different bank. Experian are still saying he isn't on the electoral roll which we've contacted them about and are waiting to hear back, but that's the only negative he has.

I'm just wondering if anyone has had any similar issues, or if anyone has any advice? Is Experian showing he isn't on the electoral roll enough for two banks to reject him, or is something else going on here that we should look into? Thanks!

Is he applying for an account with Experian? No, he is not so whether Experian rate him as good, bad or indifferent is irrelevant.

Banks look at credit history, affordability, eligibility, and past dealings with them as an organisation. Banks can use more than one credit reference agency so your partner needs to check all three of his credit files. The lack of electoral register information might have been enough for two banks to reject him but it could be something else in his Experian credit history, or another agency's credit history for him, or his affordability or his previous dealings with the two banks he applied to, or maybe he isn't eligible for that type of account.

Teapots

Thanks for the replies!

Both me and my partner are University students so he's eligible for a student account, I got mine without any problems, as have other people we know, which is why we're so shocked he's having issues.

We've been looking at Experian because both banks upon telling him he's been rejected have told us it was based on the information Experian gave them, and that we need to talk to them if we think there's been an error. He's had no bad credit history in the past as this would be his first time having anything involved with credit, and whilst Experian did say sometimes a lack of credit history can impact it, I'd have thought student accounts would be used to this as it's unlikely many people getting their first student account have much in their credit history, I'd maybe get it happening the first time but two rejecting him for that seems a bit unlikely!

We'll give other agencies a go but they've both directly stated it was rejected based off of information from Experian and he won't have much credit history, so I'm not really expecting to find much.

TadleyBaggie

Having no (or very limited) credit history is very likely for rejections.

[Deleted User]

The limited history is probably the cause.

Try for a basic bank account and do some eligibility checkers for Poor Credit Credit Cards.

Teapots

Thanks again for the replies!

I know having a limited credit history in a lot of cases would cause rejections, but as I said before it's a student account, so it's primary market is people aged between 18 and 25, in most cases there's gonna be limited/no credit history when people are opening them and I've not known anyone else to have a problem getting one, I myself have as much history as he does and I was fine. He's got a basic account and has had one since he was about 15, so if he's getting denied credit we can't do much more to boost his score. He also wouldn't have been able to build much history prior to this as you have to be 18 to get things like credit cards and so on, so I just feel it would be a little weird for them to reject him when they accepted me and also would have most of their applicants in a similar position!

welly_59

Give it a couple of months until the CRA's update with his electoral roll entry correctly and he should be fine.

He doesn't need a student account immediately, I'm presuming it's the interest free overdraft being the reason he wants one?

[Deleted User]

He needs to check all 3 of his files then.

Check for defaults, late payments etc.

And ignore the made up scores and stop trying to boost an imaginary number

macman

Most people start acquiring a credit history long before age 25. At 18 you could have a mobile contract in your name, utility bills (gas, electricity, water, phone, broadband) if you are studying away from home, a credit card, possibly a loan for a car?
In the absence of any of these, and with a failure to put yourself on the electoral roll as soon as you reach 18, you are simply an unknown quantity to any lender, and so high risk.
I suspect you will find that your student friends had fewer problems because they had some history, however modest.

Pixie5740

What is on his Experian credit file? Is it completely blank? No accounts? No electoral register information? No CIFAS marker? Any searches?

If he has a basic bank account already does that bank/building society offer student accounts? Does he even require a specific student account?