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touchpad right and left click not working

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having problems with asus laptop on windows 7
the click keys below the touchpad are not working, i have to press on centre of touchpad to select, that is the only way it will work.
have trawled the web for solutions, but not been successful.
if anyone has had similar problem, would be grateful to know how you fixed it
thanks
i have to use up/down arrow keys to scroll, or continuously tap centre of key pad, due to the keys not working
Nice to save.
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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Get the latest, compatible driver for your touchpad.
  • neilmcl wrote: »
    Get the latest, compatible driver for your touchpad.


    thanks,can you please guide me how to do that
    Nice to save.
  • rabialiones
    rabialiones Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 25 December 2018 at 1:25PM
    i have been on asus website and downloaded elan touchpad driver, which i have saved, but dont know what to do next
    usually screen pops up asking if i want to run program.
    but no screen pop up for this , so dont know what to do next



    any advice appreciated
    thanks
    Nice to save.
  • can anyone help please,
    still struggling
    Nice to save.
  • debitcardmayhem
    debitcardmayhem Posts: 12,695 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 December 2018 at 12:50AM
    Go to device manager, and select mouse and pointers, select the touchpad, select update the driver and browse my computer, and select where you downloaded the new driver


    Edit: you can find device manager by searching in the search box on the task bar or right click on the windows icon there (but I realise you can't right click of couse you could plug in a usb mouse if you have one)
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • the click keys below the touchpad are not working, i have to press on centre of touchpad to select, that is the only way it will work.

    i have to use up/down arrow keys to scroll, or continuously tap centre of key pad, due to the keys not working
    Is the problem the buttons or the touch pad?

    You can normally tap the touch pad just above the buttons for the same effect as using the buttons.

    Has the touch pad been switched off? Not sure about your pc but often controlled by one of the f buttons.
  • rabialiones
    rabialiones Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 27 December 2018 at 11:08PM
    Go to device manager, and select mouse and pointers, select the touchpad, select update the driver and browse my computer, and select where you downloaded the new driver


    Edit: you can find device manager by searching in the search box on the task bar or right click on the windows icon there (but I realise you can't right click of couse you could plug in a usb mouse if you have one)

    I have tried this but I get pop up stating I have best drivers
    However I did not get option of select touchpad just ps2 mouse which I select edit
    Anyway I had to restart laptop but it didn't work.

    The touchpad is working it's the two buttons below touchpad which don't work

    I have tried all the F keys but no luck
    Nice to save.
  • rabialiones
    rabialiones Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    any other suggestions please
    Nice to save.
  • Probably my fault I have just booted my old Laptop into Windows, look in Device Manager for Human Interface Devices , HID touch pad , sorry a brain fart
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Try device management- mouse settings.
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