touchpad right and left click not working

rabialiones

Human interface device only shows when usb ext mouse attached in devices computer shows error message to trouble shoot
After trouble shooting following issues found but not fixed
Ethernet controller does not have driver
Base system device does not have driver-this message 3 times

rabialiones

the external mouse right and left click are not working , i have tried device manager and it just states this device is working correctly
any suggestions how to rectify this
thanks

that

try another external mouse.

System

rabialiones wrote: »

i have been on asus website and downloaded elan touchpad driver, which i have saved, but dont know what to do next
usually screen pops up asking if i want to run program.
but no screen pop up for this , so dont know what to do next

Double click on the file to run it or open it if it is a zip file in which case it'll create a folder with some files in, you find the installer file to run in those and double click on that to run it. It appears you lack some quite fundamental knowledge in how to use Windows if you don't know how to open or run a downloaded file so may I suggest buying the Windows for Dummies book and have a look through it? It is well recommended as it shows how to do tasks in simple plain language assuming no previous knowledge so is easier to take in.

rabialiones

thanks Tarambor, u brought a smile to my face, never been called a dummy before, but guess you are right when it comes to technology.
i am just good at typing and browsing.
will try your suggestions

rabialiones

i have tried set up file (as there was no installer file in list),but get message file cannot be created.
then get message driver for ethernet controller cannot be installed, so

i select install latest driver , but then get message ,
driver cannot be found

rabialiones

hurrah !!! success
played around a bit
file was zipped, so i selected to extract and after that hey presto , i could run it and allowed changes etc and after restarting laptop, mouse left and right clicks working.
thanks to all who helped