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Bought a flight today to fly from Gatwick

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So my Mum missed her flights this morning and panic bought some flights from Gatwick not realising the drone security issue.

She doesn't have travel insurance (I know, so silly) but I think regardless, she should not have been allowed to buy those tickets today when Gatwick hasn't had any flights in or out since yesterday.

Do you think she's entitled to a refund without travel insurance?

Would really appreciate anyone's opinion on this because I'm not sure.

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