Reminder: changes to International post Jan 2019

soolin

purple321 wrote: »

It's not clear at all. From most of their announcement it sounds like it's just business sellers or just postage bought online but then says USA have passed legislation that all inbound shipments have electronic customs data which sounds like it applies to all mail. They start saying "you will be required" but then say if you can't you won't be prevented from posting with us.

I was expecting to have to add additional details- I am using a business account, I am buying postage online- but nothing happened - I couldn't have added anything even if I had wanted to.

Maybe I'll wait until I get a US sale and see what happens then- although due to issues with US buyers wanting their stuff immediately I have few lines available to the US without using GSP- so it might be a fair wait until I can test it.

charlies_mum

All mine are UK today so I can't help. I will update if I get any overseas sales

ballisticbrian

I was expecting to have to add additional details-... ....- but nothing happened

I think it might be something to do with BREXIT

the_lunatic_is_in_my_head

soolin wrote: »

I've just used my business OBA click and drop to print a label for Finland - and nothing at all was different, I had nothing extra to complete or provide. Perhaps it is because it is linked to ebay so they have the information already- except that they don't have the codes or country of origin.

I'm even more confused now.

Won't apply to Finland as no CN22 needed.

ballisticbrian

Won't apply to Finland as no CN22 needed.

I'm sending parcels to Norway at the moment and they are being processed by PO staff, no extra info required at the moment.

the_lunatic_is_in_my_head

ballisticbrian wrote: »

I'm sending parcels to Norway at the moment and they are being processed by PO staff, no extra info required at the moment.

Norway requires a CN22 so Click and Drop will produce an E-Customs barcode containing the CN22 data for faster processing*.

However E-customs is not specifically required by all countries outside the EU yet.

*Assuming Norway is set up to scan the barcodes as they enter the country

charlies_mum

The following info is on my Click & Drop account this morning :

Adding customs information when applying postage
Please note that these features are not yet released. This guide is for reference only in preparation of the changes due to be released during the week beginning 14.01.19

Electronic customs became mandatory for some international destinations on January 1st 2019. If you have provided the required data, Click & Drop will send this information automatically whenever you pay for your labels (Personal accounts) or manifest your orders (Online Business Accounts).
Failure to include this information may result in delays or rejections during customs clearance in the destination country.

What countries require electronic customs?
Currently, the countries which require electronic customs are

The United States of America
China
Brazil
Portugal
Russian Federation
All countries outside the EU require a CN22 or CN23 customs form. Countries within the EU do not require customs forms. In order for these to be produced by Click & Drop, check your label format settings.

What information is required?
For countries which require international customs data to be passed electronically, the required fields are:

Customs description
Customs code (HS code, harmonised system or tariff code)
Country of origin
Quantity
Unit price
How to add customs information
Select one or more of your orders and select 'Apply postage'. Choose your weight, package size, and service as usual. For further assistance on this part of order processing, please see the following guide: How to manually create an order.

AddWeightandService.png

If one or more of the orders you have selected is going to a destination where electronic customs codes are mandatory, and you have not already provided the required customs information, you will be presented with Step 4. Review / edit package contents:

EditPackageContentsBlank.png

At this point, there are two options:

1. Enter your customs information manually.

2. Enter details for a product that already exists in Click & Drop. To do so, begin typing the product name or SKU in the 'Search for a product field'. Select your product from the list, and all information will be automatically entered into the correct fields:

For more information, please see the following guide: Adding customs information to your products.

SearchForaProduct.png

Please note that if you have changed any of the information for your existing products, for example you have updated the price, please ensure you have checked the 'Overwrite existing product data' box, which can be found at the bottom of the page. We recommend this setting as it allows you to keep your products up to date.

All fields marked with a red asterisk are mandatory, and must be filled in before you can finish applying postage to your orders and generate your labels.

When you have added all the required customs information, you can click the 'Add another item' button to add one or more items to your order.

If you do not with to add any more items to your order, click the 'Apply', or 'Apply and generate label's buttons to continue your order processing.

PackageContentsAdded.png

How to add the same package contents to multiple orders
There may be times when you are sending the same product to multiple customers. If you want to apply the package contents to more than one order, select all of the your orders within Click and drop and Click 'Apply postage'. After selecting your weight and package type, fill your customs information into step 4 as shown below:

CopyContents.png

Click the 'Copy' button, and a menu will appear asking you to choose from the following options:

Copy package contents to all orders: This will copy the details you have entered to all orders on the page. Please note that this will overwrite any existing data.

Copy package contents to orders with incomplete customs information: This will copy the details you have entered to all orders on the page that do not have all of the required customs information filled in. Please note that this will overwrite any existing data.

CopyOptions.png

Select the appropriate option, and you will be presented with another window which will show the package contents information you have entered, and which of your orders will be updated.

CopyToIncomplete.png

Click the 'Update orders' button to continue, or the 'Cancel' button to go back.

Once you are happy with your order package contents, you will be able to finish applying your postage and then generate your labels as usual.

Articles in this section
Adding customs information when importing your orders via spreadsheet
Adding customs information

soolin

The inclusion of Portugal is an odd one?

Thank you for that cut and paste, I don't ship direct to China, Brazil or
the Russian Federation.I do ship some items to the US but very few now having come across some poor buyers in the latter months of 2017.

It's interesting to know and to keep an eye on, thank you.

charlies_mum

No idea why Portugal is in there. We do ship to The Russian a Federation and America so it will be interesting to see how it pans out.

Note that countries within the EU do not need a customs form, but will this change when Brexit finally happens ?

martindow

charlies_mum wrote: »

Note that countries within the EU do not need a customs form, but will this change when Brexit finally happens ?

Who knows?!