Indigo NTK received where to appeal?

Redx

your title says INDIGO NTK received, this in utter nonsense as they havent done so and nobody has sent an NTK and there is no appeal avenue (you misled us by saying that INDIGO sent you an NTK)

glockyyy

Sorry I have obviously greatly offended you with you my post redx. According to the sticky on this forum to which I am trying my best to follow to the letter, any communication which I receive is effectively my NTK. It is a minefield here and perhaps you are only trying to help but the rudeness of some members on this forum make me wish I just paid the 60 quid. It’s easier to do with a scrupulous parking company than an angry keyboard warrior

'I am getting debt collector letters! They're really scary, the 'fine' has gone up, what do I do?''

A - NOTHING! Unless this is the VERY FIRST letter (England/Wales) in which case, appeal as if it was the 'Notice to Keeper'. DO NOT RING THE DEBT COLLECTOR - DON'T TAKE THE BAIT!

PCN from a BPA or IPC member ? (i.e. with no mention of any windscreen ticket):

A postal PCN or NTK might be headed up 'Reminder' or 'Charge Notice' or it may even be a letter from a debt collector - it is your Notice to Keeper, in effect, if it's the first letter to arrive. No need to wait, if the event was in England/Wales, appeal online as registered keeper (or as ''hirer/lessee'' if that's the case, see *below re lease/hire cars).

twhitehousescat

glockyyy wrote: »

Sorry I have obviously greatly offended you with you my post redx. According to the sticky on this forum to which I am trying my best to follow to the letter, any communication which I receive is effectively my NTK. It is a minefield here and perhaps you are only trying to help but the rudeness of some members on this forum make me wish I just paid the 60 quid. It’s easier to do with a scrupulous parking company than an angry keyboard warrior

'I am getting debt collector letters! They're really scary, the 'fine' has gone up, what do I do?''

A - NOTHING! Unless this is the VERY FIRST letter (England/Wales) in which case, appeal as if it was the 'Notice to Keeper'. DO NOT RING THE DEBT COLLECTOR - DON'T TAKE THE BAIT!

PCN from a BPA or IPC member ? (i.e. with no mention of any windscreen ticket):

A postal PCN or NTK might be headed up 'Reminder' or 'Charge Notice' or it may even be a letter from a debt collector - it is your Notice to Keeper, in effect, if it's the first letter to arrive. No need to wait, if the event was in England/Wales, appeal online as registered keeper (or as ''hirer/lessee'' if that's the case, see *below re lease/hire cars).

only a magistrate can issue a fine , what you have is a begging letter , saying pay us and we will not tell magistrate you have been naughty

Redx

Glockyyy ,you assume wrong , I am not offended , I am frustrated about the fiction people write however

I have gone through this post and carefully READ what everyone has writtten, and the clarity dawned when handbags at dawn wrote their post and you posted a picture of your letter and Le_Kirk made it a live link

the TOC have issued a PENALTY notice on the windscreen (possibly by Indigo ? you tell us) using the BYLAWS

you have used incorrect wordings and misled everyone , including me, so I am allowed to be frustrated at the fiction in this thread, mainly by you

generally speaking , INDIGO , APCOA and CARE mislead people by issuing Parking charge notices instead of Penalty notices at railway stations etc, but that hasnt happened here

the TOC (not Indigo) have not received their pound of flesh from this driver so have correctly sent the PENALTY notice to the owner demanding the sum be paid under BYLAWS

SO THE CORRECT PROCEDURES HAVE BEEN FOLLOWED (A RARITY AND HENCE WHY MOST PEOPLE HAVE RESPONDED IN THEIR USUAL MANNER)

they should ALL be doing this under the BYLAWS, and so your choice is either pay or be taken to MAGS COURT within 6 months for a bylaws breach , there is no appeal, other than to the magistrates (like a speeding ticket)

we tell a lot of people that this is what should be done, how it should be done, yours is one of the first I have seen where it IS being done, which again is a rarity

the NEWBIES thread deals with PARKING charge notices, not PENALTY notices , hence the confusion, plus your thread title is totally misleading because the OWNER / KEEPER has received a PENALTY notice in the post, it doesnt mention INDIGO, look at the bottom where it mentions the TOC


London & Southeastern Railway Limited trading as Deb Recovery and Prosecution Service are NOT BPA members and so no POPLA would be offered , they are the TOC and are doing this under bylaws in their own name


so forgive my frustration at you totally misleading us, none of what you have copied above applies as this isnt a Parking notice and no "debt collectors" are chasing you and this isnt a BPA or IPC issue either because INDIGO have NOT written to you, despite your assertions

To be clear, this is a PENALTY notice, under the BYLAWS, issued by the TOC and being pursued by the TOC, with the threat of MAGS COURT , within 6 months

a lesson for all, which handbags at dawn clearly understood and I did when I read his reply plus saw your letter

twhitehousescat

"Got a ticket from Indigo for not paying for parking within a station car park (long and short is I thought I had via the app but I presume payment didn't finish going through)."

so , indigo ISSUED the ticket?

debt recovery whatever , ARE the train co , so why have indigo passed info obtained by them from the DVLA to essentially , the train co ?

leaving all that to one side , as stated before , bylaws/magistrates and not a penny for anyone except the courts , 4.5 mths gone now , ping pong anyone ?

waamo

I would write to the address at the top of the letter and ask them to clarify who is responsible owner, keeper or registered keeper?

Tell them you want to inform the responsible person but don't know who that is. You can tie them up for months questioning it.

Redx

yes, ping pong to time it out past 6 months, that idea has not changed at all and never will IMHO

also contact the DPO at the DVLA and find out who accessed the keeper details and the date, it should have been the TOC using their "landowner" powers as they are leasing from Network Rail I would think

ie:- not INDIGO, because INDIGO cannot pass that information on due to GDPR

glockyyy

May I ask how one ping pongs this for the remaining 10 weeks of the six months since the ticket? I have no route for appeal and the appeal template letter for this forum doesn't seem valid here based on other people's advice in this post? Do I just play dumb and start with a I have no idea what this is about and who you are letter?

KeithP

glockyyy wrote: »

Do I just play dumb and start with a I have no idea what this is about and who you are letter?

Sounds like a good plan to me.

Then based on their reply, ask another question three weeks later.

glockyyy

Keeping you guys up to date this is my response from PPN / South Eastern Railway

XXXXs://XXX.dropbox.com/s/0kh04xpufevov36/IMG_5559%20copy.pdf?dl=0

Personally I cannot see that the standard line of don't pay an Indigo parking ticket really works in these circumstances. Is it something that should perhaps be appended to this groups sticky post?

Also it is perhaps worth asking would I still be trying to drag this out for six months to a date when I can no longer be prosecuted for this fine, or in actuality is that advice also not applicable in this scenario??