Indigo NTK received where to appeal?

glockyyy

Got a ticket from Indigo for not paying for parking within a station car park (long and short is I thought I had via the app but I presume payment didn't finish going through).

So I read the Indigo post in the sticky and figured I would take it on. I waited for my first letter which I have received, but I am stumped as to where exactly I am sending this first appeal using the template on the forum sticky. The "Parking Penalty Notice - Debt Recovery Prosecution Service" headed letter I have received says in the footer "London & Southeastern Railway Limited trading as Deb Recovery and Prosecution Service". Am I appealing to Southeastern or Indigo? There is no mention at all of appeal on the letter.

The letter I received gives me 14 days to pay, however it notes the date as 43792 which is a typo and part of my reference! I would guess I received this letter halfway through the last week

I also now am back here just a touch over 3 months since I read this forum after having received my ticket from Indigo. I read that now Indigo will be using POPLA again so I guess this changes slightly how I am to appeal? Before the plan was to send my letter then ignore them until six months comes and I haven't gone to court and let them cancel my "fake ticket". But now I am expecting to get a POPLA appeal? Is this a better or worse scenario? Has there been a generic appeal template on the grounds of Byelaws Fake Ticket etc etc I keep reading about here

I follow the sticky as far as I can for a step-by-step of what I am doing next but it very quickly descends into TLAs!

waamo

It should say on the NTK where to appeal to.

glockyyy

As I said in my first post, there is nowhere on the letter about appealing whatsoever. I am beginning to feel like the advice on this website to just not pay an Indigo fine since they are fake tickets is potentially no longer true

However I am not able to post a link to a scan of my letter as I am a new user.

waamo

You can post a link by hosting it on your favourite hosting site then when posting the link change http to hxxp.

Have you checked both sides of the letter? It's amazing how many people don't think to.

nosferatu1001

Then break the link, calling it hxxp instead of http. Then you can post it fine, and we will fix it.

Be clearer

Did you get an Indigo NtK through the post? If so, you should have appealed that, to play letter ping pong

If not, was the first letter the one from DRPS above? Yes or No

The "advice" here for Indigo is to appeal them.

Handbags-at-dawn

I guess it was a Southeastern car park? Unlike all the other TOCs that Indigo works for, Southeastern take over unpaid tickets after 28 days and send out their own misleading and scary letters, calling themselves DRPS. They’ll tell you it’s too late to appeal and try to up the penalty to £165 next time.

The old rules still apply - don’t let on who was driving and don’t let DRPS language get to you. After 6 months they disappear.

nosferatu1001

ANd you can keep asking them under what authority they are issuing fines, how they are calling them fines when a Magistrates Court has not ruled ther is a fine payable, etc.
Play tennis for 6 months.
DO NOT ignore.

glockyyy

Yes handbags has this one nailed. It is southeastern as I alluded to in the first post that at the footer they stated that DPRS was Southeastern Railway. This is the only letter I have received from any organisation with respect to the ticket.

Here is my letter if anyone is able to direct me to where I send my first communication to them?

hXXXs://XXX.dropbox.com/s/v5on10ci3ime1wd/Screenshot%202018-12-17%2011.23.34.png?dl=0

At this stage am I sending the "TEMPLATE ''ONE SIZE FITS ALL'' FIRST APPEAL THAT DOESN'T SAY WHO WAS DRIVING" ?

Thank you all for chipping in and helping. I really am not being thick here, my experience so far is not covered in any of the sticky posts as far as I can tell

glockyyy

nosferatu1001 wrote: »

Be clearer

Did you get an Indigo NtK through the post? If so, you should have appealed that, to play letter ping pong

If not, was the first letter the one from DRPS above? Yes or No

The "advice" here for Indigo is to appeal them.

I thought I was quite clear already. This is the first and only letter I have received, it is headed "Parking Penalty Notice - Debt Recovery Prosecution Service", it does not have any details as to how or to whom to appeal. I understand that I am then to begin a game of brinkmanship whereby I drag this whole dirty unpleasantness on until six months has passed. But my question was simply with whom am I to begin writing dreary appeal letters to??

Redx

I think that what you are saying is that an INDIGO employee has given the vehicle a windscreen ticket for the driver, then this DrPS (DPS) has sent the KEEPER a debt letter due to non-payment by the driver once 28 days are up ?

if so, then no NTK has been issued and so the KEEPER has no liability (despite it being bylaws etc , not relevant under POFA2012 either) , the letetr tells the KEEPER that the OWNER is responsible

the keeper has no liability, they havent sent the keeper an NTK, so why is the KEEPER bothering about it ? the TOC have 6 months to take it to MAGS COURT

OWNER , KEEPER and DRIVER are 3 separate entities here and INDIGO are not involved in the after driver process, quite a murky water as handbags alluded to

Le_Kirk

Your link made live: -
https://dropbox.com/s/v5on10ci3ime1wd/Screenshot%202018-12-17%2011.23.34.png?dl=0