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Match.com charged me without registration, Bank account transaction

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  • Can I say that someone from Australia is requesting the charges?
    You could but you don't know if that's true.

    Problem is, how did someone get hold of the CVV (3 or 4 digit code on the back)? That's as bad as someone knowing your pin.
  • You could but you don't know if that's true.

    Problem is, how did someone get hold of the CVV (3 or 4 digit code on the back)? That's as bad as someone knowing your pin.
    Plenty of websites seem to retain this information between transactions, but can also easily be captured during a face to face transaction.
  • Plenty of websites seem to retain this information between transactions, but can also easily be captured during a face to face transaction.
    Thanks for stating the obvious, I was trying to nudge the op into thinking where the cards been used, online or face to face.
    Maybe with your knowledge you could help the op . .
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    Plenty of websites seem to retain this information between transactions, but can also easily be captured during a face to face transaction.

    In the UK they are not allowed to retain this information. However, it is not required to process a transaction (Amazon, for example, never ask for it), it's simply an additional security measure for the retailer.

    What I think is most odd about this, is that whoever has signed up to Match.com has used both your card details and your mobile number... So how would someone have your mobile number (and know this correlates to your card details) and why would they have put your number in when presumably they want to use the service themselves. It does sound as though you've inadvertently signed up for it yourself.

    All that said, we can't really give relevant advice as it's unlikely that anyone will know Malaysian consumer law.
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