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Told no appeal letter received

Hi,

I appealed a ticket I received by a private firm looking after a train station car park. Unfortunately I didn't send it recorded delivery. I stupidly paid for my parking on an app which had my old car details on.

After receiving reminder, I called them but got an answer phone message saying appeals can take a month to reply to. Then the phone went dead. I took a screenshot of this attempt as was worried this would happen.

I'm now receiving debt collectors letters and both companies are refusing to deal with me as they're saying they I didn't appeal.

Stupidly I confirmed I was the driver as they wouldn't deal with me otherwise.

I want to appeal to Popla but haven't been given a 10 digit verification code.

I'm not sure how to proceed and would welcome any advice.

Thanks.
«1

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In your situation, there is now nothing to be done.
  • So I need to pay the £160? I'm completely broke and feel it's incredibly unfair when I've tried to do what's right the whole way through.
  • anng9q wrote: »
    So I need to pay the £160?
    How does forking out £160 to anyone count as "nothing", as in "nothing to be done"? Of course you don't pay.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    anng9q wrote: »
    So I need to pay the £160?
    That's not what I said is it?

    It really is nothing like what I said.
  • Sorry I misread what you were saying. I thought you were saying I cantbdo any more to help my case ie I need to pay.

    Sorry, I'm new to this and panicking slightly.
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    So I need to pay the £160?

    No, it is a scam, possibly unlawful. Complain to your MP

    It is the will of Parliament that these scammers be put out of business. Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

    Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

    Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

    All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.
    You never know how far you can go until you go too far.
  • It's Apcoa although I doubt that changes anything. I was worried as admitted I was the driver.
  • Thank you all for your advice. I'll ignore any more correspondence and will write to my MP. Wish me luck.
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Post Four of the Newbies Sticky fully explains all about the debt collector stage.
  • anng9q wrote: »
    Thank you all for your advice. I'll ignore any more correspondence and will write to my MP. Wish me luck.

    would not a complaint to the BPA be more fruitful?
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