L&G vandalised my marriage certificate

Debt_Free_Chick

Petty_Vagrant wrote: »

My letter of complaint went off to L&G on Wednesday, today I received a very nice letter back from them apologizing and saying that they have reminded their staff to treat customers property with respect in the future etc.

More importantly they have offered me £250 compensation!!:eek:

Great result Never imagined you'd get that much

Now to contact the registrar in Barbados and see if I can get a new certificate.

I do hope so.

If not, put the £250 towards the cost of a second honeymoon in Barbados and go see them in person :j

I'll also be sending another letter of o L&G to thank them fro there prompt response and resolution of this matter as I feel that it's important to praise good customer services as well as to criticize poor practice.

:T :T :A