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CPM - UK Car Park Management

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Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ewicc wrote: »
    There is no appeals section to send back.. on the back it says you need to write to them with full details and a reason for appealing.???
    What do need I send back and whole letter to them without anything on it?
    Thank you
    Re-read post #2 above.
  • ewicc
    ewicc Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 11 December 2018 at 3:57PM
    Does my brother put his name and address at the end of the letter "yours faithfully" as he is the registered keeper?

    Also my brother is concerned that he has no appeal evidence if it goes further and to (small claims) court.

    Thanks you for your help guys
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ewicc wrote: »
    Does my brother put his name and address at the end of the letter "yours faithfully" as he is the registered keeper?
    Of course he does. How else will they know who has sent it?

    Isn't that what is says in the NEWBIES thread?
  • ewicc
    ewicc Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks, if it goes to court other than the fact that my brother did not see/or pay attention to see any signs as it was night time. Will he not be more likely to lose?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ewicc wrote: »
    Thanks, if it goes to court other than the fact that my brother did not see/or pay attention to see any signs as it was night time. Will he not be more likely to lose?
    More likely than what?

    It is difficult to predict what the outcome of a court case might be without seeing a Defence.

    Why is your brother not dealing with this?
  • ewicc
    ewicc Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    He is not very tech savvy, like looking up things on the internet for example.
  • ewicc
    ewicc Posts: 67 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    It was appealed using the template response.
    Got a letter saying the appeal was refused:
    We have carefully considered your appeal but on this occasion, I am writing to inform you that your appeal has been unsuccessful as a breach of the terms and conditions of parking occurred. The decision has been made on the basis that:
    A valid permit was not clearly displayed in the vehicle windscreen.
    The photographic evidence of your vehicle supports the above statement.
    Signage clearly states “A VALID UK CPM PERMIT MUST BE CLEARLY DISPLAYED IN THE FRONT WINDSCREEN AT ALL TIMES”.
    In order for a vehicle to be parked correctly a valid CPM parking permit must be clearly displayed within the vehicle windscreen at all times. The photographic evidence of your vehicle
    shows that at the time of the contravention a valid CPM parking permit was not displayed, therefore you had breached parking restrictions within the area and were subsequently issued
    with a parking charge notice.
    It is the driver’s responsibility when leaving their vehicle unattended to observe the area and
    check parking is permitted. There is clear signage placed throughout the parking areas statingthat the land is private property and restrictions apply.
    The photographic evidence of your vehicle shows that you are within a clear view of one of the many warning signs throughout the development. All signage states the terms and conditions
    of parking within the restricted area. Upon reading the signage you have contractually agreed to pay a parking charge fee as restrictions were breached. It is the driver’s responsibility to
    ensure parking is permitted prior to leaving the vehicle unattended within the restricted area.

    Please note. All photographic evidence that was taken at the time of the contravention can be viewed in full on https://www.paymyticket.co.uk.

    Please note. You now have 14 days from the date of this letter to make payment at the reduced fee of £60.00. If payment is not received within 14 days, the fe
    How to pay:e will increase to the full amount of £100.00.
    Online: https://www.paymyticket.co.uk
    Telephone: 0845 463 4040 (24hr)
    Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR

    The Independent Appeals Service (https://www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal to them within 21 days of this rejection. All PCN's will be uploaded to the IAS website by the end of this working day.

    If payment is not received within 28 days of the date of this letter then additional charges may be incurred, for which you may be liable. The matter maybe referred for litigation in the County
    Court which could result in a County Court Judgment being made against you. This may impact on your ability to obtain credit in the future.
    If you appeal this charge then you will lose the ability to pay at the reduced rate, in the event the appeal is unsuccessful, the full amount will then be payable. If you appeal and then subsequently pay the charge prior to that appeal being determined, then the appeal will be cancelled and you will not be given a further opportunity to contest the charge.
    Yours sincerely

    What is the next step(s) please?
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    What is the next step(s) please?

    Have you read the stickies/FAQs. The answers to all of your questions can be found therein.
    You never know how far you can go until you go too far.
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    You know the thread you got the template from? It tells Newbies to read it first. The third post down tells you all about further appeals.

    About halfway down in that third post is a section on IAS appeals. It's a bit long but easy to understand. Have a read of it.
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