Emoov and Tepilo gone "POP"

htrj

Barely three weeks after putting my home on the market using Tepilo i have today been told that they have gone into administration. How a company that charges 800 quid for putting a few photographs and a description that I wrote on to a website goes bust is beyond me, but nonetheless I am no longer getting the service I paid for.

What should I do now? Take this on the chin and instruct someone else? Am I likely to be entitled to any sort of compensation?

https://www.thisismoney.co.uk/money/mortgageshome/article-6455219/Emoov-calls-administrators-sales-talks-collapse.html

googler

htrj wrote: »

How a company that charges 800 quid for putting a few photographs and a description that I wrote on to a website goes bust is beyond me

By overspending on advertising and promotion?

Just watch PurpleBricks. Those TV campaigns cannot be cheap, and according to some sources, they haven't actually turned a profit yet

Surrey_EA

googler wrote: »

according to some sources, they haven't actually turned a profit yet

Those sources being people who have read the accounts!

Browntoa

Official mse thread from yesterday

https://forums.moneysavingexpert.com/discussion/5933808emoov

staffie1

You paid upfront?

G_M

htrj wrote: »

What should I do now? Take this on the chin and instruct someone else? Am I likely to be entitled to any sort of compensation?

Put in a claim to the administrators and join the queue. You might eventually get a few quid back!


Meanwhile, either stay living where you are or find another way to market your property.

D_M_E

If you paid the £800 by credit card, try a section 75 claim with your card provider - cite that you cannot get the service paid for as they have gone bust.

dimbo61

As with most things in life this could be an expensive lesson.
If you had paid even the first £100 by credit card you would be covered for the full amount.
Something I would always do when buying say a car or expensive furniture.
Just the £100 deposit as sellers don't like paying commission to credit card companies.

p00hsticks

dimbo61 wrote: »

If you had paid even the first £100 by credit card you would be covered for the full amount.

It doesn't need to be as much as £100 for Section 75 protection - any deposit amount on a credit card will do providing the total cost of the item is between £100 and £30,000.

silvercar

I started a thread on this two days ago.

https://forums.moneysavingexpert.com/discussion/5933232

AdrianC

I'm more surprised Tepilo lasted this long. Their one and only marketing ploy appeared to be "Look! Somebody who used to be on the telly years ago!"

eMoov's purchase of them was probably a last-ditch attempt to stave off the inevitable, but turned out to be the last straw.


Anyway, they're still trading now and for the short-term future - they're just being managed by administrators. They may try to trade out or look for a sale as a going concern. Your contract is still valid.

As and when the administrators give up and place them into receivership, THAT's when you can start to look to get what little might be left of your money back.