Richburns

UsualUser

I got threatening letter from them. just mentioning you havn't paid the bill
Things to mention
1) They dont have my name on letter just owner /occupier
2)The account number they have given is not mine
4) They havn't even mentioned who is the energy provider (So i dont know where to chase) it's a new buid flat
3) I Called my energy provider to see if there is outstanding payment and it's all up to date.

The language is threatening . they said they will enter my home to fit paid meter. very scary
all the letters are hand delivered in the box,

Not sure what to do ?
any help in this regards is highly appriciated.

The letter says we have tried several time to get in touch with you at home (lies) but never have been successful . our advisor called today at .......( no number) and i havent got any call

wavelets

UsualUser wrote: »

I got threatening letter from them. just mentioning you havn't paid the bill
Things to mention
1) They dont have my name on letter just owner /occupier
2)The account number they have given is not mine
4) They havn't even mentioned who is the energy provider (So i dont know where to chase) it's a new buid flat
3) I Called my energy provider to see if there is outstanding payment and it's all up to date.

The language is threatening . they said they will enter my home to fit paid meter. very scary
all the letters are hand delivered in the box,

Not sure what to do ?
any help in this regards is highly appriciated.

The letter says we have tried several time to get in touch with you at home (lies) but never have been successful . our advisor called today at .......( no number) and i havent got any call

Your existing thread here (with a response)

https://forums.moneysavingexpert.com/discussion/5934092

Contact details are not difficult to obtain from google if needed.


Edit: Just 4 mins after creating this thread, I see you have rediscovered the original thread, and posted the following

UsualUser wrote: »

Thanks for replying

I called richburns and they told me to call scottish power. when i called scotish power they said its not your account number dont worry. bit richburns sent me 2nd letter today so it's not resolving and two pointing at each other. I fear it will bemy loss. not sure how to resolve this shall i file a compaint to scottish power?

:cool: