economy energy refund

Flt._Lt._Biggles

Mr.Everready wrote: »

Why should he wait weeks/months for his DD to be refunded ?

Because those are the guidelines.

6 weeks for a final bill, and another 2 weeks thereafter for settlement.

It may be a lit longer in these difficult circumstances where a supplier has ceased to trade.

Mr.Everready wrote: »

Lots of people maybe do say fake things of TP,

Glad you agree with me on that one

Mr.Everready wrote: »

are you suggesting that dizastru is also telling porkies, even though his story is exactly the same ?

There is no agreement as to what is owed, how much, to who, until the final bill is produced (and then agreed by the customer)

Mr.Everready

But EE/Ovo took his money when he wasn't even a customer !



If your last supplier took a DD from your bank account would you be happy to wait weeks/months for it to returned ? I don't think so.

Flt._Lt._Biggles

Mr.Everready wrote: »

But EE/Ovo took his money when he wasn't even a customer !

The account remains open until it is setlled.
All debts are not wiped as soon as the supplier ceases to supply (which is probably a good thing if the poster is at all accurate about the status of the account )

It's the same with all energy suppliers

Mr.Everready wrote: »

If your last supplier took a DD from your bank account would you be happy to wait weeks/months for it to returned ? I don't think so.

Yes, it happens to many of us when we change supplier.
It will be included in the final bill.
It may not be returned - it may be used to offset some of the money still owed to the supplier.

What's the sudden urgency? The poster seemed to be unconcerned being £200 in credit... :cool:

If you are unhappy to accept this method of payment - do not accept paying this way from the outset ... but it may cost you quite a bit more!