highview parking charge help please

twiglet42

:AHi
New on here. been reading other peoples posts and don't believe it is possible to be charged. . Any help would be gratefully appreciated. The driver parked at the local branch of Tescos the keeper received a letter from highview parking on Saturday with a charge notice saying that the vehicle was parked for over 5 hours which is in excess of the maximum stay time as clearly signposted throughout the site. The notice requests a payment of £70 or a reduced sum payment of £42 if payment is received within 14 days ie. before 10/12/2018. Is it possible that the charge can be overturned because it wasn't received within 14 days of the specified notice period? Also the signs notifying customers of the highview parking charges do not exist in the underground section of this car park...half of its got it and half of it hasn't and there's none by the entrance or the exit.

KeithP

They have six months from the event to send a PCN, so it remains valid.

Send the already written for you blue text template appeal found in post #1 of the NEWBIES FAQ sticky thread.

Send it without change - no additions or alterations necessary.

Send it as the keeper.

At the same time complain to Tesco.

Now, before doing that, edit your post to remove clues to the driver's identity.

It was the driver who parked and it was the keeper who received the PCN through the post.

There is no place for the word 'I' when describing events on the day.

Fruitcake

As above, please edit your post before you do anything else. Only ever refer to The Driver and The Keeper, who are two different people.

Was this ANPR or was there a windscreen ticket. I suspect the former, but please confirm this.

twiglet42

Hi Fruitcake this was ANPR the notice also had two photos.

Redx

postal notice to an ANPR incident which failed pofa 2012


EDIT your initial post, no "MY , ME , MYSELF & I" , only THE DRIVER & THE KEEPER


use that blue text template as KEEPER, no alterations whatsoever

Fruitcake

So, initial appeal using the template from the NEWBIES.
Appeal to PoPLA and win on non PoFA compliance, with inadequate signage as a backup.

THAT's why the driver's identity should not be revealed.

The_Deep

It is the will of Parliament that these scammers be put out of business. Hopefully that will take place in the near future. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.

KeithP

OP, more editing needed of your opening post.

Perhaps your third sentence should start something like:

The driver parked at the local branch of Tesco, the keeper received a letter from highview...

Can you see the subtle difference? Small, but important.

twiglet42

is it best to apply to popla by email or by post?

Redx

it is best to follow the advice in the newbies faq thread, which is to go to the popla website and upload your PDF appeal as an attachment after choosing OTHER


THIS IS ASSUMING THAT HIGHVIEW REJECT YOUR APPEAL AND ISSUE A POPLA CODE

Umkomaas

twiglet42 wrote: »

is it best to apply to popla by email or by post?

You're nowhere near POPLA. You need to use the blue text initial appeal from the NEWBIES FAQ sticky, post #1 to appeal to HV.

Use their online appeals portal, but be careful of the crafty drop down box which defaults to 'I was the driver' - check that it hasn't defaulted as your last action before taking a screenshot, and pressing the 'Submit' button.