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Locked into Orange contract?

Hi all, hope someone can help...

I signed up with Orange in April 2007, and I'm not using half of the minutes and texts I'm paying for - I've called to change tariff and been informed that Orange don't allow their customers to change tariff until 9 months into the contract, and even then they will only allow a switch to a more expensive tariff. Does anyone know how I can possibly get out of this? Not wanting to leave Orange, just downgrade.:mad:

Many thanks

Comments

  • Woby_Tide
    Woby_Tide Posts: 5,346
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    you normally can downgrade after 9 months but only by one tariff drop at a time, i.e. you can't drop staright to the cheapest one. Other than that, you took teh contract and agreed to the terms so there is not much Orange did wrong. Sell the phone you got with it and buy a cheap Orange PAYG and swap SIMS to offset some of the cost.
  • http://www1.orange.co.uk/bestplan

    check that out

    it will recommend you your best plan.

    if you are eligible, you can save yourself a bit of cash

    proplusplus
    Information provided is offered as a guide, and should not be deemed to be 100% accurate/correct. Please verify with the appropriate company/legislation for confirmation. Always seek verification to ensure you do not encounter future problems!
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