Upstairs BT lines to Virgin Media Lines (Additional sockets in new build house)

edited 30 November -1 at 1:00AM in Broadband & Internet Access
5 replies 1.1K views
frog_bouncefrog_bounce Forumite
149 Posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
Hello!
Before we had our Virgin Home Hub 3 with VOIP installed we had phone lines upstairs that worked with BT.
The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:
https://www.kenable.co.uk/9787-home_default/kenable-rj11-4-wire-to-bt-telephone-female-socket-us-to-uk-adapter-6p4c-10cm-007143.jpg
kenable-rj11-4-wire-to-bt-telephone-female-socket-us-to-uk-adapter-6p4c-10cm-007143.jpg

Would it be possible to use a double ended BT phone cable like this one:
https://www.kenable.co.uk/5540-home_default/kenable-bt-6-wire-631a-plug-to-6-wire-male-plug-telephone-cable-5m-004718.jpg
kenable-bt-6-wire-631a-plug-to-6-wire-male-plug-telephone-cable-5m-004718.jpg
to go from the Virgin socket to the BT socket to enable the phone lines upstairs?
Or would there be additional wiring required?

Thanks!

Replies

  • Roland_SausageRoland_Sausage Forumite
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    You would need to first disconnect the BT socket from its incoming wiring, which you're not supposed to do.
  • AndyPKAndyPK Forumite
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    If the router is near the BT master socket, you maybe able to remove the lower front plate, and use an phone extension lead to connect the loose plate to VM.

    This assumes the lower plate has wires connected to it. (which feed the upstairs sockets).
  • jb66jb66 Forumite
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    The Virgin technician can do that if asked. They basically run a wire like you posted into a double adaptor into your closest socket, they then disconnect the BT wires going into your master socket and all sockets are live.

    Its not a normal request though as cordless phones are so cheap
  • edited 28 November 2018 at 10:12PM
    iniltousiniltous Forumite
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    edited 28 November 2018 at 10:12PM
    jb66 wrote: »
    The Virgin technician can do that if asked. They basically run a wire like you posted into a double adaptor into your closest socket, they then disconnect the BT wires going into your master socket and all sockets are live.

    Its not a normal request though as cordless phones are so cheap

    if your extensions upstairs are wired from the consumer panel of the OR master socket , you could remove the consumer panel from the OR socket , thereby disconnecting it from the OR network and use the wiring connected to the panel with your VM service , it may look a little messy though, the VM tech should not touch the main body of the OR master socket....
  • You would need to first disconnect the BT socket from its incoming wiring, which you're not supposed to do.

    This is absolute rubbish - Who can stop you?
    Its not illegal or are the police on call for such a crime??

    Get an ex BT employee to reconnect the wiring how you want it.

    It's your house

    Best of luck
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