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Condfused to whats my next stage of G24 PenaltyNotice

Please bear with me as this is my 1st post - so please be gentle with me.

Due to reasons I will explain in a bit, I regulary get G24 / ParkingEye Penalty Notices for staying longer than the stated time. The stores responsible are Homebase, Asda and the local carpark covering Home Bargains/Lidl/Icelands/Halfords/Kfc - all on one small complex.

As soon as I received any correspondence from either G24 or ParkingEye, I always contact them immediately. I keep a log of all communications between us, stored ina folder with reference number of penalty notice.

Im STILL trying to resolve two seperate tickets:

Date of Contravention: 30/11/2017 / Site of Contravention: Homebase, 706-720 High Road, Seven Kings, Ilford, Essex, IG3 8RS / Reason for Issue: exceeded permitted stay time

Date of Contravention: 14/03/2018 / Site of Contravention: Grove Farm Retail Park, Chadwell Heath, Romford, RM6 4BN / Reason for Issue: exceeded permitted stay time

I do not dispute the time they say I was there but have explained over andover again, the same reasons for the overstay. Ive emailed ridiculous amounts of proof including Verification of my job and store receipts etc. Ive also contacted the solicitors out of desperation to get some one to show some understanding but have just received the following email from Mr Ian Grantham, Litigation Manager | Debt Recovery Plus Ltd

I will copy/paste the recent correspondence to give a clear understanding of the GENUINE reasons, but since receiving his response, Im now absolutely fuming and in no way in a million years, will I be paying the said amount. How this man sleeps at night knowing he is making demands of over £300.00, a month befire christmas - I really dont know.

I will be visiting both stores first thing after school run today but I would really appreciate your expertise advice of the best steps to take next. I cannot just ignore any further correspondence from them due to the requireents of my role as a fostercarer. As a f/c, we are suppose to be law abiding citizens and having anything such as this, hanging over my head, will be detrimental to my role and can be punished for it.

The latest corespondence between Mr Ian Granthamand myself are as follows - My email sent to Gladstone Solicitors

For Whom It May Concern

Dear Sir / Madam,

Ref- ******* £160.00

I am writing to you to raise an issue about: Private Parking Tickets

As I have explained to G24 at least 15 times before - I am a foster carer for the local authority. It is IMPOSSIBLE to do the family shopping within the time restrictions, due to having looked after children with me 234/7. When a child has been removed from birth family and immediately placed with foster carers, being complete strangers then a family shop can be extremely difficult at the best of times. A child usually arrives in my care, with just the clothing they stand in. Trying to shop can be difficult for a parent with an abled bodied/thinking child at the best of times but when I am trying to shop for the bare essentials needed for a looked after child just placed in my care, bearing in mind their emotional state, to say the least – has to be led by the child. If they wish to look at dvds or Christmas displays – as was the case in Homebase in November 2017 – then we could be in the same store for pretty much all day. Most children in care, will have a huge number of anxieties, including the need to use the toilet 4 times within an hour.

I have responded to EVERY letter and telephone call received from yourself – Gladstone Solicitors & G24 directly. I have patiently repeated myself numerous times as well as explained in great detail, the reason why I have had to word my correspondence in a “general summarising way”. I cannot breach any confidentiality policies by disclosing an individual childs’ personal circumstances.

With regards to the 2nd Penalty Notice as of March 2018, AGAIN - As per previous explanation, I had to attend GOSH with a looked after child due to reasons I cannot discuss. As a reward for positive behaviour, the child asked to sit in the restaurant to have KFC for lunch before hopefully, returning to school. As I’ve already explained above, a child can come into my care with unbelievable amounts of emotional anxieties. To ensure the best chance of a successful placement, it is vital that the child is given the opportunity to speak but this can be a slow process. I can say, the said child felt safe and was able to speak in great length, of experiences he had endured whilst living with birth family and carried on a long time after we had returned home after lunch. Disclosures as this, are vital to safeguarding therefore the child did not return to school that day

My reason for contacting yourself, Gladstone Solicitor, is my final attempt to resolve this matter. I feel the constant harassment of letters etc, is totally unfair nugatory and wasting time I do not have to spare.

I trust the information herewith, is sufficient and these penalty charges are reversed. I would kindly ask for you to confirm this in writing that the matter has been resolved, now closed and no further correspondence will be sent.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

***********
***********
***********
***********


THE RESPONSE I HAVE JUST RECEIVED

Good Afternoon Ms ***.

I write further to the below email sent to our solicitors.

There are two parking charges on our system:

******** Date of Contravention: 30/11/2017 / Site of Contravention: Homebase, 706-720 High Road, Seven Kings, Ilford, Essex, IG3 8RS / Reason for Issue: exceeded permitted stay time

******** Date of Contravention: 14/03/2018 / Site of Contravention: Grove Farm Retail Park, Chadwell Heath, Romford, RM6 4BN / Reason for Issue: exceeded permitted stay time

While I appreciate the circumstances raised, the parki9ng policy at each site has been put in place at the landowner’s/site management’s behest and must be adhered to.

Due to the above, the charges will stand.

The cases will remain on hold until 10/12/2018 to allow you time to make payment of £320.00.

If you would like to pay via instalments, please call us on 0208 234 6775.

Payment Methods

Online Payment: **********
Telephone Payment: RING 0208 234 6775
Bank Transfer: Quote your reference number to - Debt Recovery Plus, Royal Bank of Scotland, Sort code 16-00-01, Account number 20891316
Cheques / Postal Orders: Should be posted to the address below, made payable to Debt Recovery Plus. Please write your reference number on the back.

Kind Regards
Ian Grantham = Litigation Manager | Debt Recovery Plus Ltd

Comments

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Its only DRP
    You can entirely ignore them

    There is no possible way a CCJ that you pay within one month woulld have any impact, as it doesnt appear anywhere on any register

    They arent penalty notices, they are purely invoices.
  • fisherjim
    fisherjim Posts: 6,966 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    As above you are at debt recovery stage and no one pays debt recovery muppets with their add on scam charges anyway.


    You should not be phoning these people you have already made too much contact, they are all scamming greedy weeds that need exterminating.


    What ever you say to them will not overcome their uncontrolable dripping saliva of greed!



    Why haven't you also been into the traders concerned and complained about the harassment you are getting?


    Also if you discuss this situation with the manager, (not the CS front desk) they may get your VRN put on a white list.


    G24 don't like the interior of court rooms anyway, but if you carry on like this they may try a punt.
  • Coupon-mad
    Coupon-mad Posts: 148,425 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is fully covered in the NEWBIES thread 4th post, where I beg people not start DRP threads. You thought you were replying to Gladstones, but you were not. You were wasting your time replying to a debt collector letter using Gs headed notepaper.

    Homebase, Halfords & KFC, etc. will usually cancel G24 fake PCNs when you complain in the strongest terms, which may need to involve their Head Office.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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