My agency won’t give me any info about my Landlord

da_rule

Op, do you only rent a room? If so, do you have your own tenancy, or is it just a licence? If so, some of the Landlord and Tenant Act may not apply to you.

missile

Get some sealant and fill that gap, job done.

Does it make sense?

It doesn't make much sense to me.

Pixie5740

Norah93 wrote: »

I’ve been pouring salt all over my room since I moved it.

Basically they are coming from under the last steps of the stairs and I’ve got a tiny step to go to my bathroom (in-suite) but I’ve never had anything in the bathroom. It’s always the same place.

My suspicious is that they build another flooring so they could install the thing to evacuate the water from my room underneath it (since I’m in the basement) so the last step of my stairs isn’t even at all to the rest. I’ve put a screw down where it seems like they sealed a gap wih expand foam and the screw went down about 15cm. I believe that if they block the gap around the evacuation thingy under my stairs it will shorter the space in the tank, raise the water up because of lack of space and then I’ll have more moist and damp coming from it. Does it make sense? My room isn’t damp at all by the way if you wonder because it’s in the basement.

I understand this can happen, but 4 months 3-4times a week?

Do any of you think I’ll be in the right to ask for some compensations on my rent? Nothing has been done, I personally hate those things and i found them everywhere on my stuff and it’s just disgusting. I have also received an email from the agency saying to just pour salt and let them know. I think they just really don’t care. We’ve got no other problems in this house otherwise.

I would post some pictures but I can’t find how to attached them to this message.

Legally you are not entitled to compensation. That's not to say you can't ask for it just that the landlord is under no legal obligation.

You say nothing has been done. Have you read the Tenancies in England & Wales sticky at the top of the board, in particular the section on repairing obligations?

Step 1: Write to the landlord at the address for the serving of notices given in your tenancy agreement? Have you done that?

Step 2: Escalate to environmental health? If you have done step 1 have you also done step 2?

Whilst the letting agent should be supplying your landlord's contact details within 21 days of your request under the Landlord & Tenant Act that is a separate issue and has nothing to do with how you go about reporting repairs to the property. If the address for the serving of notices given in your tenancy agreement is c/o the letting agent then that is where you should be sending your written notices.

Pixie5740

Slugs seem to be a hot topic at the moment. You're the 3rd person within a month to post about slug infestations.....

SnooksNJ

Pixie5740 wrote: »

Slugs seem to be a hot topic at the moment. You're the 3rd person within a month to post about slug infestations.....

Tell me about it. Slugs are feasting on an early Thanksgiving dinner with my lettuce. I hate the things so I'm going to call the bank and ask for a deduction on my mortgage.

Sibz

Collect the slugs that have encroached upon the LL's property.... when you get their address, mail them their slugs. In the meantime send them to the letting agent, then they have to deal with them.

But DON'T send them first class - send them snail mail (boom boom)

Thrugelmir

Norah93 wrote: »

I understand this can happen, but 4 months 3-4times a week?

Yep. Slugs have a great sense of smell. Don't just live outside either. Anywhere which is damp and moist will do. Can squeeze through the smallest of gaps. Use a torch to trace the trails they leave in a darkened room and plug the gaps.

G_M

Sibz wrote: »

Collect the slugs that have encroached upon the LL's property.... when you get their address, mail them their slugs. In the meantime send them to the letting agent, then they have to deal with them.

But DON'T send them first class - send them snail mail (boom boom)

Either kill the slugs or send them 1st class:

https://personal.help.royalmail.com/app/answers/detail/a_id/96

Live creatures, insects and invertebrates
(Including bees, caterpillars, cockroaches, crickets, destroyers of noxious pests, earthworms, fish fry and eggs, leeches and other parasites, lugworms, maggots, mealworms, pupae and chrysalides, rag worms, silkworms, spiders and stick insects.)

• UK & International - Allowed in the mail, see restrictions and packaging guidelines below:
• • Live animals and reptiles are prohibited, as are any creatures or insects classified as dangerous within the Dangerous Wild Animals Act 1976 (including certain venomous spiders).
  • Must be boxed and packaged to protect the creatures, our staff and our customers from harm.
  • Use 1st Class as the minimum service.
  • Items must be clearly marked "URGENT - LIVING CREATURES - HANDLE WITH CARE".
  • The sender's name and address must be clearly visible on the outer packaging.
  • Dead insects, sent as collectables, are allowed.

Sibz

I was semi-joking... in the OPs position I would be very tempted to transport the slugs to the EAs property.

While a previous poster said that there is no legal claim for compo, is this regarding the problem itself? I'd have thought there would be a case for a reported problem not dealt with later resulting in damage to the tenants own property... I think the OP me tioned previously that some clothing has been affected by it

kinger101

What does your tenancy agreement say about keeping slugs? Most won't allow you to keep animals.