EE and Virgin Media fined for overcharging customers - MSE News

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The communications watchdog has fined EE and Virgin Media a combined total of £13.3m for overcharging phone and broadband customers who wished to leave their contracts early...
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'EE and Virgin Media fined for overcharging customers'

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'EE and Virgin Media fined for overcharging customers'

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What's the betting there's a clause about this in the Ts and Cs you read and agreed to when you signed up?
:mad:
Yes, most organisations do just that.
However, the relevant information about early termination is quite prominent at the bottom of VM's home page.
Whether it's been there all the time or now added due to the "fine", who knows?
The post from which I quoted has disappeared anyway. Just to add, I'm not a VM customer.
EE for example, £40/month contract with £15 off = £25/month.
But if you cancelled early they charged people £40/month for the remaining months, not £25. Just wrong.
Thanks to anyone who could give me any advice or help with dealing with them as I am looking down the barrel of a £900 plus charge to end contracts & they are still supplying to an address I moved out of two months ago even though I have told them repeatedly before and after the move that we are no longer living there.
This is a consumer website, not a business oriented one. I doubt that anyone can directly help beyond possibly pointing you to a more appropriate site.