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Getting out of a new contract - Need help!

Hi,

I've just got a new phone from the carphone warehouse on Sunday and took out a new contract with a new network (I was originally with orange, new contract is with O2).

I've just had a call from orange offering me a better deal if I stay with them but the problem is I remember the man at CPW saying that I can't cancel my contract but if I didn't like the phone I could exchange that. Is this right?

I assumed that mobile phone operators have 14 day cancellation policy so if I changed my mind within 14 days I could cancel the contract and return the phone.

I would like to get out of the O2 contract as orange have offered me a better deal but I'm now worried that I can't leave them.

Any ideas???

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    If you bought this in store, then you are bound by the contract.

    If it's mail order then you can cancel under the DSR.
  • b***er!

    Thought it might be the case. And there is absolutley no way I can get out of it?!
  • Woby_Tide
    Woby_Tide Posts: 5,346
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    there are many ways to get out of it still, the majority include paying 12x your monthly line rental though. You could always sell the new handset to offset a fair portion of that cost
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