Vectone Mobile Gone out of business?

Goldcrypto

Ok, so previously I gave Vectone a good review. All based on the cheap £1 a month SIM deal that I used in my smart watch.

Now seems SIM has no network and when calling it says not recognised? Tried putting into actual mobiles and same thing. Friend has same issue today, who also uses in his smart watch.

Tried calling customer service and just cuts out.

Has the CEO closed it down and done a runner back to India?

alanjones60

Wouldnt surprise me if they have,i dont know of any network,other than vectone offer unlimited calls and text,and 10gb of data for ₤10 a month on payg. No other network comes close

AndyPK

humm. I powered up a PAYG one today. Should have tried it

Browntoa

Web site and Facebook page both up

alanjones60

Panic over. Just had a text saying sorry for problems yesterday,and all is fixed now

Goldcrypto

Yes bizarre network. My SIM is working today and got a text saying they are giving everyone free 1GB for the disruption, they said was due to some upgrade.

gogol

Does anyone on the forum know how I can get a PAC code out of Vectone. I have tried to call them on their customer care number. It is an endless wait (35min, 45min, 25min) with no human coming on the call ever. I am concerned I will lose my phone number which I cannot afford. A word of caution: if your phone number is precious to you, refrain from moving to Vectone. You might never get that number back.

AndyPK

I got my number back off them. But that was in 2012 lol

alanjones60

If you wait till july,ofcom has said you can get a pac code by text message. Every mobile operator have to offer it by then

d123

gogol wrote: »

Does anyone on the forum know how I can get a PAC code out of Vectone. I have tried to call them on their customer care number. It is an endless wait (35min, 45min, 25min) with no human coming on the call ever. I am concerned I will lose my phone number which I cannot afford. A word of caution: if your phone number is precious to you, refrain from moving to Vectone. You might never get that number back.

Shame them on Facebook and Twitter with a barrage of complaints about them not keeping to OFCOM rules, tweet them and include @ofcom in the tweets.

You’re likely to get an answer, it worked with Lyca a while ago.