We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Vectone Mobile Gone out of business?

Ok, so previously I gave Vectone a good review. All based on the cheap £1 a month SIM deal that I used in my smart watch.

Now seems SIM has no network and when calling it says not recognised? Tried putting into actual mobiles and same thing. Friend has same issue today, who also uses in his smart watch.

Tried calling customer service and just cuts out.

Has the CEO closed it down and done a runner back to India?
'Wall Street is the only place that people ride to in a Rolls Royce to get advice from those who take the subway'

W Buffett

Comments

  • Wouldnt surprise me if they have,i dont know of any network,other than vectone offer unlimited calls and text,and 10gb of data for ₤10 a month on payg. No other network comes close
  • AndyPK
    AndyPK Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts
    humm. I powered up a PAYG one today. Should have tried it
  • Browntoa
    Browntoa Posts: 49,617 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Web site and Facebook page both up
    Ex forum ambassador

    Long term forum member
  • Panic over. Just had a text saying sorry for problems yesterday,and all is fixed now
  • Yes bizarre network. My SIM is working today and got a text saying they are giving everyone free 1GB for the disruption, they said was due to some upgrade.
    'Wall Street is the only place that people ride to in a Rolls Royce to get advice from those who take the subway'

    W Buffett
  • gogol
    gogol Posts: 9 Forumite
    Fourth Anniversary Combo Breaker First Post
    Does anyone on the forum know how I can get a PAC code out of Vectone. I have tried to call them on their customer care number. It is an endless wait (35min, 45min, 25min) with no human coming on the call ever. I am concerned I will lose my phone number which I cannot afford. A word of caution: if your phone number is precious to you, refrain from moving to Vectone. You might never get that number back.
  • AndyPK
    AndyPK Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts
    I got my number back off them. But that was in 2012 lol
  • alanjones60
    alanjones60 Posts: 555 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    If you wait till july,ofcom has said you can get a pac code by text message. Every mobile operator have to offer it by then
  • d123
    d123 Posts: 8,750 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    gogol wrote: »
    Does anyone on the forum know how I can get a PAC code out of Vectone. I have tried to call them on their customer care number. It is an endless wait (35min, 45min, 25min) with no human coming on the call ever. I am concerned I will lose my phone number which I cannot afford. A word of caution: if your phone number is precious to you, refrain from moving to Vectone. You might never get that number back.

    Shame them on Facebook and Twitter with a barrage of complaints about them not keeping to OFCOM rules, tweet them and include @ofcom in the tweets.

    You’re likely to get an answer, it worked with Lyca a while ago.
    ====
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.