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smart meter?
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Very simple.Hello, tenant and bill payer here, I had smart meters installed today. The engineer had to turn off the gas boiler to do his work on the gas meter, and when he finished he couldn't turn it on again. He said it was a fault with the boiler, not really a result of the meter being fitting, and could have happened any time.
The landlord says I will have to pay for the repair if it's a result of the meter being fitted and then try to claim it back from National Grid Smart (who did the work) as a private dispute. I'm not sure how we can really determine the cause of the fault. I'm no expert but it appears unlikely you can blame the engineer for turning it off. I hadn't previously turned the boiler off/on once since moving in a few months ago. Any advice?
Did you get the landlord's permission (ideally in writing) before getting the smart meter installed?
* if yes, then it's up to him to resolve.
* if no, then firstly, why not? And secondly - you are responsible.0
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