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aerials direct rip off

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  • ballyblack
    ballyblack Posts: 5,136 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 November 2018 at 10:43AM
    A friend of mine also had a bad experience from this company.

    They rang up and gave the 'speal' quoting only £13 a month to renew

    When the the contract renewed it was for much more.

    After months of complaining she finally got the overcharges refunded.

    She is getting her PAC and leaving when this contract is up!

    Yes a rip off merchant!!:mad:


    .
  • ballyblack
    ballyblack Posts: 5,136 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 November 2018 at 1:26PM
    further to above my friend was originally on 'o2 business' and they moved her contract over to aerials-direct to give her 'better business service'??

    O2 said they were a subsidiary of them!

    when contract is up neither o2 or aerial-direct(confusing name) will have her custom

    Bye the way when her phone was recently lost, o2 replaced the SIM, so it seems to be an o2 company


    .
  • mtc95
    mtc95 Posts: 128 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Neil49 wrote: »
    If you only do a few texts and phone calls then also consider a giffgaff payg sim.

    15 p per minute for calls and 5p for a text message

    Wouldn't they be better off with Three PAYG?

    3p per minute for calls and 2p for texts.
  • Neil49
    Neil49 Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mtc95 wrote: »
    Wouldn't they be better off with Three PAYG?

    3p per minute for calls and 2p for texts.

    They said that they have an old 2g phone in the opening post.

    Three requires a 3g phone whereas Giffgaff use O2 and will operate on the 2g network.
  • Mister_G
    Mister_G Posts: 1,946 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    mtc95 wrote: »
    Wouldn't they be better off with Three PAYG?

    3p per minute for calls and 2p for texts.

    OP only has a 2G phone.

    However O2 classic PAYG is the same charges 3p calls, 2p text, and they are already on O2 so phone wouldn't need unlocking
  • stevio
    stevio Posts: 73 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    edited 3 November 2018 at 12:47PM
    Thanks so much guys!
    I found another thread on 02. AD (Aerials-Direct) had also sold to a student who wasn't involved in a business. I think after a good while she got some sort of redress. (infact if I rememerber correctly one or two weren't happy with them)


    The problem with this company is that they have contacted me to renew my contract earlier and earlier. As I said previously every time I've been contacted by a company to renew is because the contract is about to expire. These contacted me last time 12 months early.


    I had a phone call last month to say my contract was coming to an end apparantly this was some other company trying to get me to switch to them so AD say. It was this call that started me looking into all of this.


    I thought the cheapest sim was probably around a tenner a month. I was quite suprised to find ID a subsidery of car phone warehouse doing a good deal for only £3.99.


    That's when I was told my contract had 2 more years to go. The renewal date was 25/10/2018. But I had renewed it on the 17/10/2017.
    (On 17/10/2017 Lee Trowern contacted you and offered to reduce your tariff. This time by applying a further credit of £4 to your account.



    That's what I call sharp practise?
  • ballyblack
    ballyblack Posts: 5,136 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    just get your PAC and move when contract is up........Yes a rip off company
  • stevio
    stevio Posts: 73 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thanks BallyBlack!
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