UkCPM charge - solicitor letter.

Ash_G88

Hello all, family member visiting got a parking charge by UKCPM limited and today they have received a letter from Gladstone’s solicitors. Up to this point they have been completely ignored.

I have the letter here on hand mentioning “if you believe you have a valid reason for non-payment, you are able to reply pursuant to paragraph 4 of the pre-action protocol for debt claims” bla bla.

Any advice on how to deal with this?

Browntoa

Have read through the newbies thread , it has all the template letters etc

https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou

Ash_G88

Just noticed it’s called a Letter before claim.

I’ll be writing out an email asking for all such evidences etc I’m entitled too tonight if no one else has any helpful tips before then.

Coupon-mad

Advice is not to use a template, and just send a SAR to UKCPM for all evidence/photos they rely on and all data held (attach a copy of the PCN and/or V5C to show the identity of you as the data subject relating to that car).

And reply to Gladstones attaching a copy of the SAR and demanding that they temporarily cease processing the registered keeper's data whilst the SAR is dealt with, replied to and then considered.

If this is a residential PCN, the resident needs to dig out their tenancy agreement or lease and look for the sentences that grant rights to park, rights of way, easements or allocate a bay, etc.

Ash_G88

I’m Sorry but could you elaborate the SAR?

Further more we are no longer tenants of this property and the driver/owner wasn’t a tennant.

I had a fine from these guys moons ago and got off with the POPLA pre estimate of loss arguement.

Ash_G88

This template I’m assuming coupon mad?


Dear Sir/Madam:

I am writing to you in your capacity as data protection officer for your company - Company Name. I have reason to believe you hold personal data on myself as a vehicle I own and am the registered keeper for visits car parking sites managed by your company. It should be noted that contrary to article 13 of GDPR legislation no privacy information was provided to myself, the data subject, at the time of collection. I am therefore compelled into making this request for access to personal data pursuant to Article 15 of the General Data Protection Regulation.

The vehicle in question is a Vehicle Model with VRM: VRM.

I have attached the V5 document to prove I am the registered keeper. Should you require further documentation necessary to verify my identity please contact me.

I would like you to be aware at the outset, that I anticipate a reply to my request within one month as required under Article 12, failing which I will be forwarding my inquiry with a letter of complaint to the Information Commissioners Office (ICO).

Please advise as to the following:
Please confirm to me whether or not my personal data is being processed. If it is, please provide me with the categories of personal data you have about me in your files and databases.
In particular, please tell me what you know about me in your information systems, whether or not contained in databases, and including e-mail, documents on your networks, or voice or other media that you may store.
Additionally, please advise me in which countries my personal data is stored, or accessible from. In case you make use of cloud services to store or process my data, please include the countries in which the servers are located where my data are or were (in the past 12 months) stored.
Please provide me with a copy of, or access to, my personal data that you have or are processing.
Please provide me with a detailed accounting of the specific uses and lawful basis that you have made, are making or will be making of my personal data.
Please provide a list of all third parties with whom you have (or may have) shared my personal data.
If you cannot identify with certainty the specific third parties to whom you have disclosed my personal data, please provide a list of third parties to whom you may have disclosed my personal data.
Please also identify which jurisdictions that you have identified in 1-1 above that these third parties with whom you have or may have shared my personal data, from which these third parties have stored or can access my personal data. Please also provide insight in the legal grounds for transferring my personal data to these jurisdictions. Where you have done so, or are doing so, on the basis of appropriate safeguards, please provide a copy.
Additionally, I would like to know what safeguards have been put in place in relation to these third parties that you have identified in relation to the transfer of my personal data.
Please advise how long you store my personal data, and if retention is based upon the category of personal data, please identify how long each category is retained.
If you are additionally collecting personal data about me from any source other than me, please provide me with all information about their source, as referred to in Article 14 of the GDPR.
If you are making automated decisions about me, including profiling, whether or not on the basis of Article 22 of the GDPR, please provide me with information concerning the basis for the logic in making such automated decisions, and the significance and consequences of such processing.


Yours Sincerely,

Coupon-mad

Further more we are no longer tenants of this property and the driver/owner wasn’t a tenant.

But you were, and will have had a tenancy agreement. Send a SAR to your landlord or letting agent asking for a copy of all data held including the agreement you signed, the actual advert for the place from the year you got it (if parking was mentioned) and any emails or comms that accompanied any info handed over about parking.

Your rights to park/visitor parking/easements could be vital to the defence, so get the info now.

I had a fine from these guys moons ago and got off with the POPLA pre estimate of loss argument.

No longer a valid argument since Beavis, of course. Damn Supreme Court's awful decision, they have so much to answer for, with their anti-consumer twisting of contract law that has opened the floodgates for scammers.

Ash_G88

It was council housing but I’ll get onto it and see what I can dig up. Shall I send the above mentioned template to ukcpm and the solicitors in the meantime?

Coupon-mad

I think that's too generic; you don't want to know if they hold data about you and who they shared it with.

In a parking case we suggest you ask for what you really want to see:

- all photos
- copies of all letters, the PCN and all
- all evidence & data held
- all cases status updates and pages, showing whether the updates were automatic or by human intervention

Ash_G88

For the attention of UKCPM regarding ticket no; xxxxxxx

I have received a letter before claim from a solicitor acting on your behalf. In order for me to understand this situation better I’d request you present to me the filling details,

All photos and evidences to support your claim of a charge against myself, including a copy of the PCN in question, copies of any / all letters sent, all data and evidence held and allcase status updates and pages that show whether these updates where automated or controlled by a Human.

Please be prompt.



Will this suffice?

Ash_G88

Can’t edit the previous post to add this question but once I’ve sent that to ukcpm I contact the solicitor to ask him the hold proceedings untill I hear back from ukcpm?