Sky - programmes are not stored

BigAl94

Have a look here https://skyepginfo.co.uk/HowToGuides/System-Reset.php

chrisw

I thought similar to tempus above. It's sounds more like you've managed to switch the input source on the tv to free view stations which haven't been set up.

See if you can find the source button on the tv remote (usually a square with a little arrow on it) and see if you can scroll through eg HDMI1, AV, etc until you come to the sky picture.

liketoknow

I know the square with the arrow, but couldn't see where it said Sky. Didn't see any pictures.
This is what comes up =
AV1 SAT
AV2
AV3 WII
HDMI1
HDMI2
HDMI3
COMP
PC

liketoknow

BigAl94 wrote: »

Have a look here https://skyepginfo.co.uk/HowToGuides/System-Reset.php

Its a Sky+HD box but I'm very wary about doing stuff like that as its not my box or tv, don't want to lose anything they have. They are not back for another week yet and I was hoping to get it sorted before they come back so I can be watching, but something like that I think I need to wait for them to do.
Thank you though.

McKneff

Ring sky, they will talk you through it. Lrt me know if you want the freephone number x

BigAl94

Try AV1 Sat or any of the HDMI

liketoknow

BigAl94 wrote: »

Try AV1 Sat or any of the HDMI

Thanks, That gets rid of the programme not stored message and puts the square with arrow and whatever it is above it, but then what do I need to press please?

BigAl94

If the sky box is switched on and not displaying on which ever one you selected, try others starting with the HDMI ones.

liketoknow

BigAl94 wrote: »

If the sky box is switched on and not displaying on which ever one you selected, try others starting with the HDMI ones.

Have tried it on all of them, when I press the SKY button, the SKY box flashes a red light next to the green power light that is on. I've tried tv menu on all of them but nothing comes up.
On my friend's Sky system, when the square with the arrow comes up, she told me it should have a 6 at the side of it, I don't know if this is the same.
When I press HDMI2, VGA comes up.
There is a button for digital and one for analogue on the remote. pressing the digital one brings ip the Programmes not Stored message again

flashg67

My sky mains plug is round-ish with a moulded sky logo so might be easy to spot.