Bus delay****

jakewilliams1994

Hello. In May this year I travelled to Kiev for the champions league final. My journey was supposed to be:
Manchester to Dublin, Dublin to Rzeszow (Poland) and an overnight bus to Kiev (booked with GoEuro). The bus did not turn up (waited for 2 hours after 'departure' time). I was then stuck and had no choice to buy an additional 3 flights to get to my destination in time. This was the only option I had and cost me a significant amount. Is there anyway I can seek compensation to cover my losses?


I appreciate any help given

jpsartre

You'll either need to check the T&C of the bus company you bought your ticket from or contact your travel insurer.

heatherw_01

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.

bradders1983

Why on earth would you wait 5 months after the event to chase this up?

Alan_Bowen

GoEuro is not a bus company but simply a search engine so you need to find out which bus company was due to operate the service. Were you the only person waiting for the bus, as if you were, the usual answer is either you missed the bus or were waiting at the wrong address. I have never seen any bus company accept responsibility above and beyond the cost of the ticket itself so you are not going to get the cost of three flights from them. Did your insurance policy cover 'missed departure' costs, although again you normally have to make a claim within 28 days and we are now 6 months down the line

jonesMUFCforever

I would be asking whether the flights and bus were all done as one 'package' or individually?

Westin

They won’t be.