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Npower

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Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    economy 7 is likely why you have x2 for electric?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • D_M_E
    D_M_E Posts: 3,008 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    The old account was for both gas and electric, the new account is electric only.

    Npower split a dual fuel account into 2 separate accounts, one for gas and a second account for electric.

    Therefore, since you are in debt to Npower, there must be a debit on each section of the old account, one debt for gas and a second debt for the electric part of the old account.
    The second electric account will be for your current electric only supply.

    This is most likely why you have 3 accounts listed.
  • sassy_one
    sassy_one Posts: 2,695 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 October 2018 at 10:13PM
    Yes, you can switch your supply lawfully and legally, long as you don't have more than a £500.00 balance debt with your current supplier.

    If you do, bring it down to £500.00 and you can switch without them stopping you.
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