Fidelity Users please help

billy2shots

When deciding to transfer my pension to Fidelity I did read numerous accounts saying their online side of things is clunky and not very user friendly. i overlooked these comments as this was secondary to the benefits.

Unfortunately the online side of things is really annoying me after just over a week.
I can't believe for one second that there is an issue and I must be doing something wrong. Can any Fidelity users help me out?

I am unable to see the performance of my portfolio.
In 'My Account' it shows my total portfolio amount, it also shows how much is in each fund and in my cash holding. Nowhere does it show me any kind of performance. I would expect a simple + or - x% but cant see it for the life of me.

When I access the sub section ' Transaction history and reports' and select 'Performance Report' it states 'Information for investments held in Fidelity SIPPs or company pensions is currently unavailable on this report.

I'm hoping no performance figures are available due to the short time i have been invested and this will show soon. Surely I'm not expected to make notes of my total each day and manually work things out? Whilst not too difficult now, when regular payments start feeding in it's going to be a real hassle.

There is obviously something simple that I'm missing isn't there?

Sea_Shell

There should be a button on the right to turn performance on/off. Looks like a slider.

Edited to add we only have S&S ISA not pension.

billy2shots

Sea_Shell wrote: »

There should be a button on the right to turn performance on/off. Looks like a slider.

Edited to add we only have S&S ISA not pension.

That was the first thing I tried. That just displays the current unit price and how many £ that holding is worth. No - or + info. Maybe this will change in time.

Sea_Shell

Oh, must be coz you're new. My ISA shows + or - performance in % terms.

Give it a month or so, once it has more data to work with.

billy2shots

Sea_Shell wrote: »

Oh, must be coz you're new. My ISA shows + or - performance in % terms.

Give it a month or so, once it has more data to work with.

Cheers for your input. I'm sure it must be a time thing. My vanguard S&S isa showed the info from day 1 so I was confused with Fid. Nice to know it will show at some point.

Tom99

billy2shots wrote: »

Cheers for your input. I'm sure it must be a time thing. My vanguard S&S isa showed the info from day 1 so I was confused with Fid. Nice to know it will show at some point.

You will be dissapointed. There is no performance report or stats for SIPPs.
I have no idea why because it would be simple to do.

The only option is to download all the transactions into a spreadsheet and work it out for yourself!

billy2shots

Tom99 wrote: »

You will be dissapointed. There is no performance report or stats for SIPPs.
I have no idea why because it would be simple to do.

The only option is to download all the transactions into a spreadsheet and work it out for yourself!

Wow, how pathetic is that. As I said earlier, not so bad if you just invest a few lump sums but a pain in the !!! when you factor in monthly payments and occasional lumps. :mad:

bowlhead99

billy2shots wrote: »

Wow, how pathetic is that. As I said earlier, not so bad if you just invest a few lump sums but a pain in the !!! when you factor in monthly payments and occasional lumps. :mad:

Well, if you have put in a bunch of 'lump sums' and regular amounts into different funds at different times, not to mention occasionally selling out of one fund to add to another as part of a rebalancing process... then a set of simple figures which you crave, like "Fund A is worth 24% more than you paid for it and Fund B is worth 4% more than you paid for it" is relatively meaningless anyway.

The two numbers are not comparable with each other - neither the 4% nor the 24% are annualised amounts and the proportions of each that were funded or exited at different times will differ, together with the periods of ownership.

If you are going to do proper performance analysis you really need to look at the raw data from the transaction report and then you can extract the investment cashflow timing to produce your own annualised rate of return achieved for each investment, while looking at your SIPP contribution amounts and dates(and tax gross up dates)to get a return for the whole portfolio.

Tom99

bowlhead99 wrote: »

Well, if you have put in a bunch of 'lump sums' and regular amounts into different funds at different times, not to mention occasionally selling out of one fund to add to another as part of a rebalancing process... then a set of simple figures which you crave, like "Fund A is worth 24% more than you paid for it and Fund B is worth 4% more than you paid for it" is relatively meaningless anyway.

[FONT=Verdana, sans-serif]Its better than nothing and if you only own a few funds you can quickly tot up your total profit or loss. It will probably do for most people.[/FONT]
[FONT=Verdana, sans-serif]You can see the book cost and profit £/% for each fund. However I am not sure where the figure they call Annualised Return comes from, one fund held for 3 yrs shows a total growth over cost of 11% but apparently the fund has an Annualised Return over that period of -1.49%pa.[/FONT]
[FONT=Verdana, sans-serif]What the OP describes as pathetic is that not even this level of performance is available for SIPPs even though all the workings must be there because they are switched on for ISAs.[/FONT]
[FONT=Verdana, sans-serif]Could there be some regulation which is preventing Fidelity from publishing performance figure for SIPPs? Or are they just being awkward? [/FONT]