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Royal Mail Redirection

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    pinklady21 wrote: »
    Why not use the Keepsafe service at your old address until after you have moved? Collect it from Royal Mail, then when you move do the redirection to the new permanent address.

    A keepsafe does not allow collection.
    You mean a call & collect/mail collect.
  • custardy wrote: »
    A keepsafe does not allow collection.
    You mean a call & collect/mail collect.

    Yes - you are quite correct. Thank you for spotting my mistook!
  • badger09
    badger09 Posts: 11,573 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ~shoozy~ wrote: »
    Apologies if this sounds like a silly question but I'm trying to work out the best way to redirect my mail.

    I move out of my rented place soon, and I'm crashing with family for a couple of weeks before I move into my new house but there's a gap of 4 days where I won't be in the new house and won't have keys to the old house anymore.

    Initially I was going to be staying with family for a lot longer so planned on getting mail redirected there but given it's for less than a week there's no point doing that for the 3 months.

    I don't trust the LA one bit to give me any mail that's gone to the old house.

    Would I be able to do a redirection to the new house, and ask RM to hold the mail until I'm actually in?
    custardy wrote: »
    Yes,it should be no issue. speak to the redirection team

    Are you sure?

    Online application for Keepsafe needs payment card to be registered at the same (new) address, which it won't be.

    I suppose OP could try postal application with a cheque, but IIRC a postal application generates a paper confirmation, which would also go to the new address, which sort of defeats the object:cool:

    OP, if you are buying the new place, I would ask the current owners to hold your mail for you. If renting it, I'd probably simply redirect to your temporary family address.
  • Marvel1
    Marvel1 Posts: 7,435 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ~shoozy~ wrote: »
    ceh209 thank you, I didn't know if it was ok to just redirect it before I'd completed.

    Best asking the seller first.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    badger09 wrote: »
    Are you sure?

    Online application for Keepsafe needs payment card to be registered at the same (new) address, which it won't be.

    I suppose OP could try postal application with a cheque, but IIRC a postal application generates a paper confirmation, which would also go to the new address, which sort of defeats the object:cool:

    OP, if you are buying the new place, I would ask the current owners to hold your mail for you. If renting it, I'd probably simply redirect to your temporary family address.

    This really is nothing unusual. The OP could simply pop into their DO and ask for mail to be held pending redirection.
    This is not about setting up a keepsafe.
  • ~shoozy~
    ~shoozy~ Posts: 77 Forumite
    Thanks all for your advice and comments.

    I spoke to the redirection team who told me that the Keepsafe won't deliver to the new address unless my card is registered to there. They also said they have a legal obligation to deliver mail to me and not hold it?

    I need to arrange to go back to the house so I'll ask then.

    It seems silly to set up a redirection to a relative for the sake of 4 days but it looks like that might be the only option if the sellers say no.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ~shoozy~ wrote: »
    Thanks all for your advice and comments.

    I spoke to the redirection team who told me that the Keepsafe won't deliver to the new address unless my card is registered to there. They also said they have a legal obligation to deliver mail to me and not hold it?

    I need to arrange to go back to the house so I'll ask then.

    It seems silly to set up a redirection to a relative for the sake of 4 days but it looks like that might be the only option if the sellers say no.

    Im not sure why Keepsafe keeps getting mentioned. Its not needed.
    Pop into the delivery office,take proof of your redirection and ask if they will hold the mail pending redirection.
    This really isnt anything unusual.
  • ~shoozy~
    ~shoozy~ Posts: 77 Forumite
    Thanks Custardy, Keepsafe was mentioned by the person at RM I spoke to, hence why I've brought it up here. I asked if they would hold my mail and was told no. I'll speak to the DO when I'm next in the area and have my redirection details with me.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ~shoozy~ wrote: »
    Thanks Custardy, Keepsafe was mentioned by the person at RM I spoke to, hence why I've brought it up here. I asked if they would hold my mail and was told no. I'll speak to the DO when I'm next in the area and have my redirection details with me.

    For clarity. The DO who deliver your mail to your present address,not the new one.
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