Total Parking Solutions NHS staff charge

Ralph-y

I don't know if this will steady your nerves .....


this is what MP's think ...






https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

and slightly longer, the committee stage

https://www.parliamentlive.tv/Event/Index/d5550515-cce9-4185-83ec-754dadb7524a

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

and some quotes from the committe stage

"The other area is hospital parking, and I want to single out one company for some pretty shady practices. That is ParkingEye"
" is very clear to me that there is collusion between parking companies and solicitors’ firms—so-called roboclaims companies. "
"They are often set up adjacently and involve the same directors and personnel. Incidentally, the same personnel get involved in the so-called appeals bodies."
"Essentially, it is a money-making enterprise that takes advantage of motorists up and down the country. They operate in a very business-like fashion, which is why I call them roboclaims companies."
"The companies are jamming up parts of our legal system."
“I now pretty much know exactly how the parking companies and in particular the IPC have been running this scam for the past 5 years. Basically both of the appeals processes are a complete and utter sham, (and part of that sham is Gladstones Solicitors itself)”
"The appeals process at Excel/VCS is run by a team of minimum wage office workers with no legal knowledge or experience whatsoever,"
" It is claimed by the head of the appeals service (retired Judge Bryn Holloway) that this is a completely independent fair process, it is not”
"The letter mentions two individuals—Will Hurley and Bryn Holloway—and concludes this is a typical example of the clear collusion between the IPC, their members and the IAS"
"what we can do about roboclaims companies and solicitors firms that profit, often in shady ways"
" the very large amounts of money that can be involved in such scams—a company called Smart Parking was involved in one such scam on my patch"
"tightening up the rules regarding the unfair use of automatic number plate recognition" "BW Legal, regularly issues 10,000 county court judgments a month, and is known to have issued 28,000 in one month"
"They are jamming up our court system, and are often totally unjustified."
" because the lifeblood of trying to extort money from people is having access to their details."

All from Parking (Code of Practice) Bill (First sitting) Hansard








Ralph:cool:

Littlecatwoman

Thanks again, I shall be using the template below. Just checking as I want to make sure I have this correct. I'm waiting till day 26 and sending the below template only (I don't need to include any other Info) through the appeal section of the TOTAL PARKING SOLUTIONS website? In the mean time I'm going to email everyone I can think of at the hospital and possibly the local MP?
I will try to get some back up through Unison contact but I may have hit a hurdle with that as I only qualified in April, and despite being a member with them through my 3 years training I was unaware that I had to 'rejoin' when qualified so have had a few months of membership lapse- not sure if that voids my use of their legal advice promise, but I shall check.

Here is the template I will email

'Re PCN number:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. There will be no admissions as to who was driving and no assumptions can be drawn.

Since your PCN is a vague template, I require all photos taken, a clear image of the signage and an explanation of the allegation (e.g. if you have identified a wrong VRN input at a machine, say so, and explain why your Data Protection Officer has not simply rectified it, rather than trying to punish a driver for a matter where there is nothing to deter).

I will be making a formal complaint about your predatory conduct to your client landowner and to my MP, appraising all parties of the debate where Parliament agreed: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''. Firms of your ilk were unanimously condemned as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and that 'we make it up most of the time' (BBC Watchdog).

Formal note:
Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service.
Yours faithfully, '

KeithP

Littlecatwoman wrote: »

Here is the template I will email

<snip>

Why have you posted that?

If you have altered it in any way from the template in the NEWBIES thread, then please point out those alterations.

If you have not altered it from that in the NEWBIES thread, why are you showing it to us?

Littlecatwoman

This is very new to me and i want to be crystal clear that i am going to use the correct wording. It is copied directly from the newbie thread, which while being very helpful is also very long with a lot of information (which has confused me somewhat), hence me preferring to seek a little reassurance. Have i broken a forum rule reposting it? If so i shall try and remove it.

System

The problem with approaching these cases in a hostile manner is that you sometimes have to row back and apologise to get what you want.

Based on the facts presented, the car was dumped where it should have been and if a judge thought the signs were clear, then you'd be in for the full amount. The only defence, and it is a one-shot defence, is that the "penalty" amount wasn't clear.

Were you to repeat by parking again in the same spot, the lack of clarity couldn't be argued. There is no entitlement to park there, so there is in effect little defence apart for a lack of knowledge of what can happen.

I'd be a bit circumspect about being hostile to an organisation (the parking company) that can make this go away.

The_Deep

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41 recently.

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
each year). They lose most of them, and have been reported to the regulatory authority by an M.P.
for unprofessional conduct

Coupon-mad

Littlecatwoman wrote: »

Thanks again, I shall be using the template below. Just checking as I want to make sure I have this correct. I'm waiting till day 26 and sending the below template only (I don't need to include any other Info) through the appeal section of the TOTAL PARKING SOLUTIONS website? In the mean time I'm going to email everyone I can think of at the hospital and possibly the local MP?
I will try to get some back up through Unison contact but I may have hit a hurdle with that as I only qualified in April, and despite being a member with them through my 3 years training I was unaware that I had to 'rejoin' when qualified so have had a few months of membership lapse- not sure if that voids my use of their legal advice promise, but I shall check.

Here is the template I will email

'Re PCN number:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. There will be no admissions as to who was driving and no assumptions can be drawn.

Since your PCN is a vague template, I require all photos taken, a clear image of the signage and an explanation of the allegation (e.g. if you have identified a wrong VRN input at a machine, say so, and explain why your Data Protection Officer has not simply rectified it, rather than trying to punish a driver for a matter where there is nothing to deter).

I will be making a formal complaint about your predatory conduct to your client landowner and to my MP, appraising all parties of the debate where Parliament agreed: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''. Firms of your ilk were unanimously condemned as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and that 'we make it up most of the time' (BBC Watchdog).

Formal note:
Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service.
Yours faithfully, '

Just send that yes. Nothing wrong with the template appeal being robust, IMHO.

I have already emailed my manager and department manager and am in the process of speaking to unison -again not sure if any of this will help but its worth a go.

What happened when you complained to the site Facilities Manager?