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Responded to message from Paypal 62226 and got charged!

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  • T-G-C
    T-G-C Posts: 591 Forumite
    500 Posts
    When did paypal start sending these? I've definitely never received one.

    I have used PayPal for a long time and have only experienced it once. It is more of a random thing, the equivalent of being asked to enter a PIN on a contactless reader.
    Advice provided from this account does not consist of any professional knowledge. For professional debt advice, please contact either National Debtline or StepChange. Advice may consist of personal experience, opinion and/or informational sources.
  • T-G-C
    T-G-C Posts: 591 Forumite
    500 Posts
    jimbo26 wrote: »
    Or log onto your PayPal account, you can authorise it online

    Unfortunately this is not possible. When the system sends out the text message, it is to prevent someone who could have online access from making a fraudulent transaction, therefore them allowing authorization through the account itself would be counter-intuitive.

    When it happened to me, the online version acted as normal, still showing the purchase as having been in processing. If I were to text back as unauthorized, I assume it would be passed to a PayPal Account Specialist who would limit my account and file an unauthorized case to recover the losses. I have never needed to do this thankfully.
    Advice provided from this account does not consist of any professional knowledge. For professional debt advice, please contact either National Debtline or StepChange. Advice may consist of personal experience, opinion and/or informational sources.
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