Apple Watch return : Very

Kenny_Bania
Kenny_Bania Posts: 6 Forumite
edited 15 October 2018 at 8:32PM in Consumer rights
Hi, I’m new to the forum��

I bought an Apple Watch from Very less than 2 weeks ago. I have basically changed my mind and no longer want it. I called CS expecting a no hassle return as I was within 14 days. The abrupt lady asked if the Watch had been connected to my phone, to which I replied yes. She said in that case I could not return it. I’ve had a look at Consumer Contracts Regulations and can’t see how this product would be exempt. I’d like to get some assurance before I call back. Should I be able to return this ?

I paid by PayPal.

Thank you in advance for your time.
«13

Comments

  • marcarm
    marcarm Posts: 1,205 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Because you have gone over and above what you are allowed to do to inspect an item in a shop.

    The rules are there to give consumers the chance to inspect goods bought online as they cannot see them in advance.

    You would not be able to go into Argos and connect the watches to your phone to try them out.

    You should sell it on to recoup as much money as possible back
  • very.co.uk do not accept Paypal. I have nothing further to add. and hope members feel the same.
  • Marcam- thank you!

    Stephenmac- not sure what you mean. I paid with PayPal.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Neither Very nor Very Exclusive advertise Paypal as a payment method. That doesn't mean they don't take it though ... I didn't try any test purchases to see.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Paypal do not offer a change return of mind or warranty on purchase.

    IF the OP managed to pay by paypal it is not going to help..in fact it could hinder.
  • DoaM wrote: »
    Neither Very nor Very Exclusive advertise Paypal as a payment method. That doesn't mean they don't take it though ... I didn't try any test purchases to see.

    They don't advertise it because they don't take it. The post is a fake. The watch is also excluded by their 14 day returns. WHY ARE YOU KEEPING SOMETHING GOING?

    It is posts like this that mean people get poor advice. Because people get tired of all the crap.

    Stop posting.
  • Why on earth would I make a fake post?
  • I have a screen shot I could post for Alex Jones there but I can’t as I’m a new member.
  • bigstevex
    bigstevex Posts: 919 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Stephenmac wrote: »
    They don't advertise it because they don't take it. The post is a fake. The watch is also excluded by their 14 day returns. WHY ARE YOU KEEPING SOMETHING GOING?

    It is posts like this that mean people get poor advice. Because people get tired of all the crap.

    Stop posting.


    Sorry but you're completely wrong, very.co.uk 100% accept paypal! I suggest you stop accusing the poster.
  • Stephenmac wrote: »
    They don't advertise it because they don't take it. The post is a fake. The watch is also excluded by their 14 day returns. WHY ARE YOU KEEPING SOMETHING GOING?

    It is posts like this that mean people get poor advice. Because people get tired of all the crap.

    Stop posting.

    Very.co.uk do take Paypal.
    All you have to do is go to show this is get to the payment page, pick credit & debit cards and paypal is then shown as an option:

    pp1.jpg
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