First Direct Mini Isa

Linn_Miles

WHAT A HORROR! I applied online for a First Direct Mini Isa. Received application form sent off my cheque. Nothing. After 3 weeks my bank statement confirmed my cheque had been cashed. Phoned First Direct to ask if THEY had cashed it and if so, where was my account info. Because I had an old First Direct Account (which was closed months before, and all the stationery destroyed) THEY refused to speak to me unless I could remember the PASSWORDS for my CLOSED ACCOUNT!. Spent 55 minutes on phone- THEY WOULD NOT EVEN CONFIRM THEY HAD RECEIVED A CHEQUE FROM ME! Eventually got thru to their ISA department where they said YES I had an account, and insisted they had acknowledged on line (which they hadn't), had sent me a welcome pack with my account number (why would I spend 55 minutes on the phone asking if they had received my cheque if this was true?) Finally, exasperated I said my blood pressure wouldn't take any more and I wanted to close it (there is a 14 day cancellation period) NO, they said , as it was beyond 14 days, if I cancelled then I would not be able to open another mini ISA till 2006. Even tho' nothing was my fault, 4 robots - sorry people - at First Direct refused to speak to me. I just WISH I had chosen someone else. Now I am stuck with them for a whole year................

Howells

You can transfer ISAs anytime you like.

Just pick a new supplier and ask them to do the transfer and they will do the rest.

grumbler

Don't transfer now! Anyway you will do it in Oct when introductory rate ends.

oldagetraveller

I had numerous problems trying to open a FD ISA for the current tax year, then transfer when introductory rate ended, eventually gave up and went elswhere. Lost a bit of interest, but what the heck?
Possibly it had something to do with me recently closing FD current account after receiving £25 "gift"!!? :rolleyes:

EcO_3

I applied for the FD mini ISA at the end of March 05 and it was opened really quickly without any problems. I even managed to transfer my allowance for 2004 on 5th april 05. Lucky ! :beer: