O2 Failed credit check after passing?

n1guy

So this is odd. I ordered a Galaxy S9 on O2 from Mobilephonesdirect couple of weeks back. I found a better deal and phoned MPD to cancel the order but it went through and was sent out. They recalled the phone from DPD and it got returned and order canceled.

In the mean time the deal I had found was over so I went and placed a similar order with MPD, They sent an email saying my address details were wrong even though it was the same details I'd used in the previous order and to contact O2, So I contacted O2 they say no issue, so I contacted MPD again who palmed me off so I told them to just cancel the order.

So I went into the O2 shop, a bit more expensive yes but sod it, picked my phone and failed credit check. I explained all i'd done before didn't care failed, go away.

So how can I pass and 2 weeks later an almost then a flat out fail?

Jon_01

You can fail due to too many credit checks being run in a short time.