Need work advice

Legacy_user

Hi.

I need advice on something that has just happened in work, and believe this isn't a way for them to behave.

I was agreed to do overtime today because my colleague told me it had been sorted via. email. I came in work this morning only to be told by my Team Manager: "You're not working today, and should go home".

I put up a fight saying my colleague agreed the overtime, then he replied: "I'm sorry, I can't allow to work overtime today because you're off the phones". At this point, I would have thrown an hissy fit, but I am far more mature than that and just left quietly.

To give you a bit of a back story, the primary reason he said I was off the phones is because I had a security breach - I work in a call centre. I am legally entitled to overtime, am I not? They could have got me to do some other duties instead.

I am just wondering who can I complain to and any advice would be gratefully appreciated.

Thank you.

elsien

Regardless of anything else, if your colleague is not authorised to agree overtime then he has no business telling you when you should/shouldn't be there. That is a decision for your manager and his decision was that he did not want you to do the overtime. Next time, check with them first.
There is no point complaining because the team leader has done nothing wrong. What makes you think you are legally entitled to overtime?
Because you aren't.

System

elsien wrote: »

Regardless of anything else, if your colleague is not authorised to agree overtime then he has no business telling you when you should/shouldn't be there. That is a decision for your manager and his decision was that he did not want you to do the overtime. Next time, check with them first.
There is no point complaining because the team leader has done nothing wrong. What makes you think you are legally entitled to overtime?
Because you aren't.

He should have had a common decency to let me know beforehand rather than wasting my time in coming in. All workers are legally entitled to overtime when the sign on the dotted line or whatever in my opinion, and they come back to me and say: "Great, that overtime for that date has been approved" which he did.

elsien

a4ron wrote: »

He should have had a common decency to let me know beforehand rather than wasting my time in coming in. All workers are legally entitled to overtime when the sign on the dotted line or whatever in my opinion, and they come back to me and say: "Great, that overtime for that date has been approved" which he did.

Your opinion is incorrect.
And how could the team leader have let you know beforehand when it wasn't him who told you to go in but your colleague?

System

elsien wrote: »

Your opinion is incorrect.
And how could the team leader have let you know beforehand when it wasn't him who told you to go in but your colleague?

I don't give a monkey's if my opinion is incorrect, or not. I stand by it.

My colleague then had to feed back of who wanted to do overtime to my manager to review it so he could send it a department called "tactical".

Marvel1

a4ron wrote: »

Hi.

I need advice on something that has just happened in work, and believe this isn't a way for them to behave.

I was agreed to do overtime today because my colleague told me it had been sorted via. email. I came in work this morning only to be told by my Team Manager: "You're not working today, and should go home".

I put up a fight saying my colleague agreed the overtime, then he replied: "I'm sorry, I can't allow to work overtime today because you're off the phones". At this point, I would have thrown an hissy fit, but I am far more mature than that and just left quietly.

To give you a bit of a back story, the primary reason he said I was off the phones is because I had a security breach - I work in a call centre. I am legally entitled to overtime, am I not? They could have got me to do some other duties instead.

I am just wondering who can I complain to and any advice would be gratefully appreciated.

Thank you.

How long have you worked there?

System

cjdavies wrote: »

How long have you worked there?

Since April this year.

I don't think that's relevant to the situation, though.

Marvel1

a4ron wrote: »

Since April this year.

I don't think that's relevant to the situation, though.

Yes it is.

Less than 2 years service you can be sacked without reason, so best not make any complaints etc.

LilElvis

a4ron wrote: »

Since April this year.

I don't think that's relevant to the situation, though.

The relevance is that you have very little in the way of legal protection with less than 2 years of service. In other words, they could sack you tomorrow just because .....

System

Fair enough.

All I wanted is a bit extra money. 🙄

elsien

How serious was the data breach and what are they planning to do about it?
Do you need more training about data protection? If so maybe be pro-active in having that conversation with your employer so that when it's done you can go back on the phones again.