Issues with British Airways

Tigsteroonie

If I were going on a 10-day holiday (a special one, at that) my suitcase would be full of the clothes I intend to wear and items I intend to use during that holiday. It wouldn't contain 'spare' clothes that I don't need, not with the luggage restrictions in place these days.

So if my suitcase had £600 of clothing and items that I intended to wear/use for 10 days, and I didn't receive my suitcase during those 10 days, then it is highly likely that I will spend around the same amount of money purchasing replacement clothes/items for my holiday. I would not buy only two outfits and spend my holiday washing them every single day.

And then, like the OP, I'd be expecting to claim from somewhere - BA or my insurance - for the cost of the replacements I bought.

jpsartre

Tigsteroonie wrote: »

So if my suitcase had £600 of clothing and items that I intended to wear/use for 10 days, and I didn't receive my suitcase during those 10 days, then it is highly likely that I will spend around the same amount of money purchasing replacement clothes/items for my holiday.

You're not necessarily supposed to replace the items you were travelling with, you're supposed to buy what is necessary. That being said, £600 for 2 people buying things for 10 days doesn't sound excessive to me.