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Waitrose to deliver groceries while you're out - MSE News

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  • sarah1972
    sarah1972 Posts: 19,395 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    alanq wrote: »
    How does that stop crooked drivers admitting accomplices? While they are recording themselves filling the fridge someone else could be up to no good.
    Very true!
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Nargleblast
    Nargleblast Posts: 10,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Debt-free and Proud!
    Call me unreasonable if you wish, but I would not want a stranger entering my home when I was not there, regardless of how many cameras he had on him. I suspect it to be a moneymaking scheme on the part of the company supplying the door lock system.
    One life - your life - live it!
  • Bacman
    Bacman Posts: 537 Forumite
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    edited 6 October 2018 at 5:36PM
    Only a complete idiot would allow a stranger to enter their home without someone trusted being present at the time, let alone giving the delivery driver the keys to your property or putting them somewhere for them to use. Crazy. This is such a bad idea on every level it is beyond belief. You may as well leave your front door open during the day and have a large arrow pointing at it saying "i'm out to work today, if the door is locked i've left the keys under the mat".
  • Zero_Sum
    Zero_Sum Posts: 1,567 Forumite
    I wouldnt use this service in a million years. Apart from the security issues, they'll put things in the wrong place causing me more work having to correct everything
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
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    Zero_Sum wrote: »
    I wouldnt use this service in a million years. Apart from the security issues, they'll put things in the wrong place causing me more work having to correct everything
    Irrationally, this would be my greater concern too. I don't like anyone messing with my kitchen!
    Value-for-money-for-me-puhleeze!

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  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
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    My Tesco delivery generally comes in four crates. The driver stacks the crates by my front door, rings doorbell, I open door, he carries them in to my kitchen one at a time whilst I watch the open door, I close the door after the fourth crate and then we unpack.

    So say this Waitrose driver arrives, stacks the crates by my front door, and opens the door himself. He carries the first crate through to the kitchen, leaving the front door open because he knows he has to go back for the second. While his back is turned doing this, some unscrupulous individual comes through the open front door and dashes upstairs/to another room. Meanwhile the oblivious Waitrose driver returns to the front door for the second crate ....

    Yep. Like I'm going to give unrestricted access to my house. My insurance company would love that.
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  • Quasar
    Quasar Posts: 121,720 Forumite
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    edited 7 October 2018 at 11:31AM
    I don't care how honest and upright a delivery driver is, I would never EVER have a stranger come in while I'm out and sort out the groceries for me and poke around in the kitchen.

    As others have said, what might be going on out of sight of the camera? What guarantee that a crooked driver will not give details of the house etc to his/her crooked friends? What if some damage occurs? And so on.

    Speaking strictly for myself, I do not order groceries online, or indeed any goods of any sort, and will never do so if I can at all help it. Call me old fashioned, but I like to see what I'm buying before I choose it.
    Be careful who you open up to. Today it's ears, tomorrow it's mouth.
  • greyteam1959
    greyteam1959 Posts: 4,711 Forumite
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    For years our next door neighbour in a large posh house always gave the keys to a variety of tradesmen & then went on holiday !!
    Not for me..........
    Anybody in my house is watched like a hawk always all the time.
  • alanq
    alanq Posts: 4,216 Forumite
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    edited 7 October 2018 at 3:19PM
    Apart from security concerns there are other reasons that someone may be required to receive deliveries.

    e.g. items that must be delivered to someone above a certain age or the chance to reject substituted or damaged goods.
  • sarah1972
    sarah1972 Posts: 19,395 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    My Tesco delivery generally comes in four crates. The driver stacks the crates by my front door, rings doorbell, I open door, he carries them in to my kitchen one at a time whilst I watch the open door, I close the door after the fourth crate and then we unpack.

    .

    I asked my Tesco driver about this and he said 'we get 4 minutes per delivery, this morning I have got 21 deliveries and people think we are going to wait for them to unpack'!

    He said I am employed as a delivery driver and not an unpacker and he is not even allowed inside my house as Tesco insurance doesnt cover them for any damage caused.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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