Bw legal

Tg1

Evening

A quick update,I have signed in to MCOL using my wife’s gateway pass but cannot submit an AOS as she is yet recieve a ‘claim form’ we only have the claim number and not the ‘defence pack password’.

Tg1

While I wait for the claim form would it be worth emailing the parking company to ask for any and all details they have got so I can start to form a defence?

Coupon-mad

Yes she can send a SAR to the PPC (look on their website for the Privacy Team contact).

Wife called and they told her that she is in the system with current address time/date and location of offence.
No ccj has been applied for yet. The operative she spoke to said now is the time to start her defence and to go to ccbcaq@justice.gov.uk to start the defence.

That clerk might just have cost your wife a CCJ.

She needs to ring the CCBC again first thing (hope she is not too late) and complain that:

- no claim has been received

- they didn't bother to give her the password, so how can she acknowledge?

- require a photocopy of the claim form, and stay on the phone till they agree.

- ask them to update MCOL showing that she has acknowledged it, once they've emailed it to her, because CLEARLY she wants to acknowledge the thing and to see it!

Tg1

I will get her to call in again 1st thing and demand the password and put forward the rest of the points you have mentioned. The operative did say they had sent out the claim form and the only contact point they have is that if our current address.

Coupon-mad

It is shocking that they didn't give her the password - she must stay on the phone and complain and ask for the Supervisor if they will not at least send her a photocopy and mark the stupid thing as acknowledged to protect her from a CCJ when she clearly wants to defend.

Tg1

Called again today and asked for a copy of the claim form to be sent but they said they wouldn’t send a duplicate.
asked for the password,they said they couldn’t give it out.
My wife dug her heels in but the wouldn’t budge,so she asked how was she to acknowledge the claim and they told her to sub aos through ccbcaq@justice.gov.uk which she has done and they have received.
There is no ccj in her name but the person she spoke to said the date was yesterday for the aos. We no have till the 16th of October to enter a defence. Still no claim form through yet. Apparently they are looking to steer away from MCOL aswell.

Coupon-mad

We no have till the 16th of October to enter a defence.

Send (by email as your wife) a SAR to BW Legal for a copy of the claim Particulars and sum calculations in your case, explaining that she has never received the Claim and must be furnished with it, as she has had to email an acknowledgement - on the advice of the CCBC - despite not seeing the Claim.

Add that, as a firm of solicitors, BW Legal's first duty is to the court, so in the interests of justice they must now email her a copy of the claim calculations and Particulars of Claim, as well as the date of the claim so she is informed of her deadlines.

Also - a suggestion - she should send a SAR to the CCBC for a copy of all data held and a copy of the claim form...! She must attach proof of who she is and that the VRN and her postal address is her personal information (so, a copy of the V5 and a utility bill maybe, should be enough to establish she IS that named Defendant).

Do not miss out the proof of her ID as data subject, or the SAR replies will be delayed.

Hopefully one or t'other will cough something up next week or so, which will help the defence.

If not, the defence will have to be a bit like the one I've been helping Matilda13 to finalise today (no link given! I push newbies to get confident in using the forum themselves, no links, as they need the forum familiarity and research skill, at each stage. Go and read it, she's the opposite, has a claim form but nothing before that so knows nowt about the car park or alleged breach!).

KeithP

Tg1 wrote: »

Anything to change?

Needs proof-reading.

Just two examples:

1) "registered keeper for visits car parking sites"

2) "registered keeper of this vehicle I annoy provide a copy"

Tg1

BW Legal

Dear sir/Madam:

I am writing to inform you of a Subject Access Request sent to your client Premier Parking Solutions Limited. Please note this SAR and put litigation on hold as I object to the data processing. With this in hand I require the file to be noted as having a current restriction of data processing until a reasonable time which I would suggest 21 days after the date your client responds to the SAR as i intend to defend myself so i require all information held. Please find this at the end of the email.

I also require a SAR to yourselves as I have not received a ‘Claim’ as I have had to do ‘Acknowledgement Of Service’ on the advice of the CCBC despite never receiving the official Claim. I will need copies of the Claim,Claim Particulars and Sum calculations.
As a firm of solicitors BW Legal’s first duty is to the court so in the interest of justice I insist on a email to include all mentioned above and a Date Of Claim so I am informed of my deadlines.

Yours sincerely,XXX






Dear Sir/Madam:

I am writing to you in your capacity as data protection officer for your company Premier Parking Solutions Limited. I have reason to believe you hold personal data on myself and a vehicle I owned and was the registered keeper. It should be noted that contrary to article 13 of GDPR legislation no privacy information was provided to myself, the data subject, at the time of collection. I am therefore compelled into making this request for access to personal data pursuant to Article 15 of the General Data Protection Regulation which, as you will be aware, came into force on 25 May 2018.

The vehicle in question is a XXX XXX with VRM: XXXX XXX

As I am no longer the registered keeper of this vehicle I cannot provide a copy of the V5 document but I attach a copy of registration details which show the vehicle in my name and the address of the register keeper. I also include a copy of a utility bill as proof of my current address so any further correspondence will be received.


I would like copies for all PCN data from any charges on any date including all photos taken,letters sent and all data held and processed including electronic status updates,human decisions noted on any type of file note,any note from the day from the individual ticketer if it was a windscreen PCN,any DVLA look up and dates relating to all such data decisions



I would like you to be aware at the outset, that I anticipate a reply to my request within one month as required under Article 12, failing which I will be forwarding my inquiry with a letter of complaint to the Information Commissioners Office (ICO).

Please advise as to the following:
0. Please confirm to me whether or not my personal data is being processed. If it is, please provide me with the categories of personal data you have about me in your files and databases.
0. In particular, please tell me what you know about me in your information systems, whether or not contained in databases, and including e-mail, documents on your networks, or voice or other media that you may store.
0. Additionally, please advise me in which countries my personal data is stored, or accessible from. In case you make use of cloud services to store or process my data, please include the countries in which the servers are located where my data are or were (in the past 12 months) stored.
0. Please provide me with a copy of, or access to, my personal data that you have or are processing.
0. Please provide me with a detailed accounting of the specific uses and lawful basis that you have made, are making or will be making of my personal data.
0. Please provide a list of all third parties with whom you have (or may have) shared my personal data.
0. If you cannot identify with certainty the specific third parties to whom you have disclosed my personal data, please provide a list of third parties to whom you may have disclosed my personal data.
0. Please also identify which jurisdictions that you have identified in 1-1 above that these third parties with whom you have or may have shared my personal data, from which these third parties have stored or can access my personal data. Please also provide insight in the legal grounds for transferring my personal data to these jurisdictions. Where you have done so, or are doing so, on the basis of appropriate safeguards, please provide a copy.
0. Additionally, I would like to know what safeguards have been put in place in relation to these third parties that you have identified in relation to the transfer of my personal data.
0. Please advise how long you store my personal data, and if retention is based upon the category of personal data, please identify how long each category is retained.
0. If you are additionally collecting personal data about me from any source other than me, please provide me with all information about their source, as referred to in Article 14 of the GDPR.
0. If you are making automated decisions about me, including profiling, whether or not on the basis of Article 22 of the GDPR, please provide me with information concerning the basis for the logic in making such automated decisions, and the significance and consequences of such processing.


Yours Sincerely, Xxxx

Tg1

I’m looking at sending this to BW Legal and Premier parking solutions. Any tips on fine tuning would be appreciated then I can send them in the morning.