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Primera Air collapses - latest info and your rights - MSE News

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Comments

  • Gwab07
    Gwab07 Posts: 6 Forumite
    Loz_Jones wrote: »
    Probably like a lot of Primera Air passengers I had a promise from them to pay compensation for a delayed flight in July. Waited 30 days, contacted them yesterday and now they're gone. I booked through an ATOL covered travel agent.
    I'm assuming ATOL is just for the serious emergency flight and accomodation stuff and the compensation is gone (no point in joining the administrator queue). Can anyone confirm?

    I have some experience in airline administration - your ATOL protection only covers you if the flight does not go ahead but not delays. So you will have no recourse to ATOL.

    Now as for the promise of compensation, you can only file a creditor form for this. But best be prepared to say goodbye to this money - you will likely be at the bottom of the queue (I mean you weren't even stranded or anything and your flight albeit late still went on ahead) so you are practically guaranteed to lose this compensation.

    For reference the priority for creditors are as follows : secured creditors, preferential creditors, unsecured creditors. As you fall under 'unsecured' creditors unfortunately it is unlikely you'll get your promised compensation.
  • Where do we need to go/who to contact to file a creditor form?
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    estainer wrote: »
    Where do we need to go/who to contact to file a creditor form?

    I wouldnt bother, you wont be getting a penny if it relates to EU261 compensation.
  • Caz3121
    Caz3121 Posts: 15,667 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    estainer wrote: »
    Where do we need to go/who to contact to file a creditor form?
    "If you have any financial claims against the estate in bankruptcy, you may file your claims to the trustees by sending an email to primera@dlapiper.com"
    I would expect you will be very far down the list
  • sysadmin
    sysadmin Posts: 205 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Got my refund from Barclaycard today under S75
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    sysadmin wrote: »
    Got my refund from Barclaycard today under S75

    Lucky you, when Monarch went under last October (on the 2nd) it took me until the 31st to get it all refunded, credit card companies refused to accept responsibility and claimed I had to go via ATOL, ATOL said the opposite, eventually Natwest caved in.
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