THIS is why I hate TFL!

Andy_L

Mr_Singleton wrote: »

O.K here’s YET ANOUTHER one for you.....

You go to the cinema 30 seconds after the film starts the projector breaks down. Would you expect a refund if the rescheduled performance wasn’t convenient??

You tap your oystercard in, 30 seconds later an announcement is made that due to a signal failure/broken train all services from the station are suspended.

Oddly any other company in the U.K would be required to give a full refund or at the very least not charge you...... TFL with its abusive monopoly just laughs and happily relieves you of between £1.50 and £15.60.

Tell me, how can that be fair?

It isn't. So it's just as well you can get a refund in such a situation
https://tfl.gov.uk/fares-and-payments/replacements-and-refunds/touched-in-and-out-at-same-station

Exile_geordie

Mr_Singleton wrote: »

EachPenny, interesting but laughable....

Is the Ken Livingston you refer to the same one that had to do a deal for cheap oil for London buses with a third world country to enable those on benefits in one of the wealthiest cities in the world to get a cheaper bus ticket? Says it all really.

I completely agree with you it makes absolutely no sense to TFL’s bank balance to allow people to avoid zone 1. I went from Camden Town to Hampton Court. I wasn’t in a rush so went on the overland to Wilsden Junction to Clapham Juction then to Hampton Court. This avoided the exit only Camden Town tube station ie an extra bus fare cost to Mornington Crescent a rammed journey down to Waterloo and a change to National rail at one of Londons busiest stations. Obviously TFL can’t be having that so yet again TFL is lining it’s pockets at the customers expense. It’s own rules don’t suit it so it moves the goal posts.... another benefit of its abusive monopoly.

With my original point you fundamentally miss the point. Traffic conjestion makes no difference. It takes 2 buses. The first is a 4 stop 10? minute journey. The second takes the user direct to there destination by the quickest possible route. Why is there any reason to change other than TFL gaming the system to add an additional and UNNECESSARY journey to profitabily double the cost?

That journey wouldve been a TfL + NR Fare so you cant lay all the blame for the cost at TfLs door im afraid.