Move Me Closer Evans Halshaw

Merlin139

KenAster wrote: »

Sometimes I despair reading these forums and the threads about motoring, it really is enough to put you off for life from buying a car but the majority of it is lack of understanding. So this thread is just about putting things into perspective and getting some truth into these threats and dispelling a few myths.

Take Evans Halshaw and their move me closerr service. OK, so the way it works is this and trust me it really is very simple. You find a car on their website and it's what you're looking for, problem is that the car is 300 miles away. You select the option to have the car moved to a dealer closer to you and this process takes them about five days.

You put down a £200 reservation fee to basically take the vehicle off sale for the duration of the move and 48 hours after arrival at your desired dealership. They will then contact you on arrival and give you two days to come and inspect test drive and do the deal if you want the car. If you do not want the car then they will action a refund on your £200 within two days. People this could not be simpler.

Now where this goes wrong is nothing to do with the dealership but more to do with the people who take advantage of this service, many of whom I am told can't be bothered to answer the phone or an email after the vehicle has arrived. What you have to remember here is that you are taking this vehicle off the market for anyone else who may be interested in, thus costing the dealer a potential sale. The only time you will lose your deposit is if you fail to turn up for an appointment or you do not respond to any contact requests within three days of the vehicle arriving at the dealership of your choice.

On occasion it is worth reading the terms and conditions or indeed the information they send you when you take advantage of this service. So many threats about this service and I can almost guarantee 99% of the fault of the buyer. So how do I know all this? well not only do I know someone who works at a dealership that provides this service but I have also been through the process myself and seen it first-hand. I did bother to read the terms and conditions and I did bother to answer the phone when they tried to book an appointment.

As it turns out I did not purchase the vehicle as I felt the condition was a little more wear and tear than I was looking for. Looked to me like it had spent much of its time on motorways and was quite stone chipped at the front. The whole process took about an hour and a half that they had to appraise my part exchange before going out on test drive and then going through the offer. Fortunately they had warned me about this so I knew how long it was going to take.

They were not pushy, and in no way tried to influence me to take a car ultimately I didn't want and actioned my refund without delay. It was in fact back in my account within five days. Not all dealers are backstreet fly boys and the guy I was dealing with couldn't have been more pleasant. We even spent some time looking for an alternative and that did give me some options.

The moral of this story is simple, just spend a little time understanding the process that you're getting into and how it works before you go onto the forums and start complaining.

Biggest pile of BULL EXCREMENT I have ever seen!

Has to be a Advert for a certain Car Dealer......I wonder which one?

James2k

AdrianC wrote: »

That's a good thing.

.

To an extent

BethanyD

You can get a much better service for the same price with a bigger choice of cars at lower prices than dealers


You also are given access to a wider choice of finance options


It's all done online and you get a 14 day money/car back guarantee


How do I know? I've bought a car last month this way when mine was a total loss following an accident

Angry_From_Teesside

I put a deposit on a car to guarantee the car would be available for the test drive when I arrived at th York Car Store. On the night of the test drive, the staff were terrible, and I decided against buying the car. I was told deposit would be returned immediately, 3 weeks later, 2 promised refunds, and still nothing. I would recommend avoiding Evans Halshaw, and if you do decide to deal with them, don't put a deposit down - unless you are prepared to spend time and effort getting it back!

Scrapit

Why pay to get a car moved? If the seller wants to sell it to me they have to make it available. Otherwise plenty more fish in the sea. Anyone paying is a fool.