Rebel-lotto via 20 Cogs - beware!

Recently I started completing 20 cogs and have almost got to 20. However, one of the offers I had to complete was a lottery syndicate called Rebel-lotto. It was only £1 for 5 tickets in the euromillions draw, after which it is a subscription of £5 per week, and you could cancel if you gave 48 hrs notice via their online web form. So I did the offer, cancelled almost immediately, got my tickets emailed to me and sent them an email to confirm cancellation. No response. Checked my tickets and I had won a small prize so asked for my winnings. No response. Checked my bank account statement and they had now started taking £5 per week as per the regular subscription. Kept trying to contact them - their only contact is via email (support@rebel-lotto.com) or the webform. No response. Contacted Gambling Commission and asked my bank to stop them debiting my card but can anyone think of anything else I can do? I've also contacted 20 cogs about this but have had no response from them...
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Comments

  • As far as I can find from the web, this is a subscription lottery service. You sign up for entry into various syndicates each week, cost £5. You did this through an affiliate club that gets a commission.

    It is not authorised by the uk lottery.

    http://mickleoversportsfc.com/rebel-lotto-5-lines-for-only-1-euromillions-tonight/
    http://www.proffecy.com

    Recently I started completing 20 cogs and have almost got to 20. However, one of the offers I had to complete was a lottery syndicate called Rebel-lotto. It was only £1 for 5 tickets in the euromillions draw, after which it is a subscription of £5 per week, and you could cancel if you gave 48 hrs notice via their online web form. So I did the offer, cancelled almost immediately, got my tickets emailed to me and sent them an email to confirm cancellation. No response. Checked my tickets and I had won a small prize so asked for my winnings. No response. Checked my bank account statement and they had now started taking £5 per week as per the regular subscription. Kept trying to contact them - their only contact is via email (support@rebel-lotto.com) or the webform. No response. Contacted Gambling Commission and asked my bank to stop them debiting my card but can anyone think of anything else I can do? I've also contacted 20 cogs about this but have had no response from them...
  • Further.

    The 20 cogs website looks a bit ...
    https://www.20cogs.co.uk/login

    Fools








    Money
  • Hi there

    I actually found this thread via google so have signed up to respond.

    I also completed the 20 cogs recently and have been caught out by Rebel Lotto (although haven't been paid yet - only 2 of 20 are green).

    I rang my bank immediately who refunded the £5 and opened an disputed transaction query. I haven't yet heard back. What annoys me is I've contacted Rebel Lotto numerous times and each time I get no response, either via their website or via email. I can only conclude this is a scam.

    I'm disappointed because the other companies where I've opened accounts for trial periods have been great with the cancellations as required, so I will write to 20cogs also.
  • Hi my husband was the same. I completed 20 cogs start of September
    - no issues with it and on the 30th day of being amber usually the Cogs turn green, the money was in my bank within a few days.

    Because 20Cogs worked (as I was skeptical at first) I referred my husband. Unfortunately rebel lotto was available on his and despite him cancelling the syndicate immediately via their form 3 times and sending numerous unanswered emails, the £5 still came out the bank. We’ve called the bank now and stopped it. Cogs are aware, they say they’ve removed the offer and they said to contact our own bank as this is all we can do.

    Our bank won’t refund the £5 - they said my husband has to ask rebel lotto for it back! He’ll need to phone the bank again and stress that there is no way of contacting them as they don’t answer, they're quite clearly a scam - And obviously very much doubt they’ll confirm the offer for everyone in the end ��
  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    LauraR86 wrote: »
    Our bank won’t refund the £5 - they said my husband has to ask rebel lotto for it back! He’ll need to phone the bank again and stress that there is no way of contacting them as they don’t answer, they're quite clearly a scam - And obviously very much doubt they’ll confirm the offer for everyone in the end ��

    And here is some ammo for when he does....

    https://www.directdebit.co.uk/DirectDebitExplained/pages/howtoclaim.aspx

    He'll need to quote the direct debit guarantee scheme and press for a resolution by the bank.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I haven't yet heard back. What annoys me is I've contacted Rebel Lotto numerous times and each time I get no response, either via their website or via email. I can only conclude this is a scam.

    It's a scam.

    I couldn't find an address listed on their website. Even their domain name is registered via a third-party anonymous service called PrivacyGuardian.org.

    Their website displays the logos of Sky News, London Evening Standard, Daily Mail and The Guardian, suggesting those news organisations have published articles about them. No links to articles, of course, which is a giveaway; and I couldn't find any articles myself.

    Perhaps the biggest giveway it's a scam is that its parent company, called Frost Web Assets Limited, was set up very recently on 28th June 2018.

    Before that it went by the name of Tripify Limited for one week.

    Don't be surprised if they flog your contact and card details to third parties.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    And here is some ammo for when he does....

    https://www.directdebit.co.uk/DirectDebitExplained/pages/howtoclaim.aspx

    He'll need to quote the direct debit guarantee scheme and press for a resolution by the bank.

    It might not be setup as a DD ... it might be a CPA which thus doesn't fall under the DD guarantee. It's important for the OP/other poster to understand the distinction and confirm what has been used before trying to use the DD guarantee. :)
  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    ^^^

    Fair point. Worth OP noting!
  • Email from 20Cogs today to say they have removed affiliation with this company.
  • LauraR86
    LauraR86 Posts: 8 Forumite
    edited 10 October 2018 at 11:25PM
    And here is some ammo for when he does....

    https://www.directdebit.co.uk/DirectDebitExplained/pages/howtoclaim.aspx

    He'll need to quote the direct debit guarantee scheme and press for a resolution by the bank.

    Thanks, unfortunately it wasn’t direct debit though. It was a CPA. Cancelled it immediately as I say but obv being a scam they withdrew the money 10 days later anyway. I’ve cancelled the account now anyway and they didn’t receive any other personal details apart from an email address which was made up solely for the use of completing 20 Cogs anyway and as markasaurus said above 20 Cogs have removed it. Still want my £5 back though...
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