Sky prepaid mastercard

MoneyEM

I ordered sky broadband with £50 prepaid MasterCard offer. Less than 4 days later I see it advertised with a £100 card. I was just wondering what my success rate was likely to be if I was to ask Sky to honour the higher gift card rate? Has anyone else tried?

[Deleted User]

I think I have seen people say on here that they've negotiated a better offer. You're still in the cooling off period so it is definitely worth a try. If you're unsuccessful, you could always cancel and reapply under the new offer - whether it's worth the hassle will obviously depend on your circumstances.

[Deleted User]

anactuary wrote: »

I think I have seen people say on here that they've negotiated a better offer. You're still in the cooling off period so it is definitely worth a try. If you're unsuccessful, you could always cancel and reapply under the new offer - whether it's worth the hassle will obviously depend on your circumstances.

They might decide they're not "new customers" if they cancel and try again.

MoneyEM

I’m probably not in their cooling off period because (stupidly) I thought they would honour the increased rate as you had to wait 30 days after activation to claim. I’m nearly at 30 days now but I just saw on my account it says £50.

I mean it’s not the end of the world because it’s still a free £50 but I could have got double. I will try on live chat tomorrow nothing ventured nothing gained lol

mgfvvc

MoneyEM wrote: »

I thought they would honour the increased rate as you had to wait 30 days after activation to claim.

I'm looking for where it says I have to claim this. There is nothing I can see in the correspondence to say I need to wait 30 days or claim it somehow? As far as I can see it's just another line on my order.