Sky prepaid mastercard

edited 30 November -1 at 1:00AM in Broadband & Internet Access
4 replies 2.1K views
MoneyEMMoneyEM Forumite
106 Posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
I ordered sky broadband with £50 prepaid MasterCard offer. Less than 4 days later I see it advertised with a £100 card. I was just wondering what my success rate was likely to be if I was to ask Sky to honour the higher gift card rate? Has anyone else tried?

Replies

  • I think I have seen people say on here that they've negotiated a better offer. You're still in the cooling off period so it is definitely worth a try. If you're unsuccessful, you could always cancel and reapply under the new offer - whether it's worth the hassle will obviously depend on your circumstances.
  • [Deleted User][Deleted User] Forumite
    0 Posts
    MoneySaving Newbie
    anactuary wrote: »
    I think I have seen people say on here that they've negotiated a better offer. You're still in the cooling off period so it is definitely worth a try. If you're unsuccessful, you could always cancel and reapply under the new offer - whether it's worth the hassle will obviously depend on your circumstances.

    They might decide they're not "new customers" if they cancel and try again.
  • I’m probably not in their cooling off period because (stupidly) I thought they would honour the increased rate as you had to wait 30 days after activation to claim. I’m nearly at 30 days now but I just saw on my account it says £50.

    I mean it’s not the end of the world because it’s still a free £50 but I could have got double. I will try on live chat tomorrow :D nothing ventured nothing gained lol
  • mgfvvcmgfvvc Forumite
    721 Posts
    Ninth Anniversary 500 Posts Name Dropper
    ✭✭
    MoneyEM wrote: »
    I thought they would honour the increased rate as you had to wait 30 days after activation to claim.


    I'm looking for where it says I have to claim this. There is nothing I can see in the correspondence to say I need to wait 30 days or claim it somehow? As far as I can see it's just another line on my order.
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